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Average Ratings 0 Ratings

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ease
features
design
support

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Description

In a modern landscape where constant connectivity is essential, relying on an outdated phone system simply won't suffice. Transitioning to a cloud-based telephony solution like Cloud Dial enables your business and customers to remain connected, whether in the office or on the go. Cloud telephony delivers top-notch business-grade voice services along with sophisticated call features that can be accessed via desk phones, PC softphones, or mobile devices, ensuring you never miss crucial calls. A virtual private number is a special type of phone number designed to redirect incoming calls to a selection of pre-determined phone numbers, commonly referred to as a follow-me number, virtual number, or Personal Number in the UK. This innovative system allows users to configure call forwarding based on specific times and days, utilizing time-of-day routing, for instance, directing calls to your office during business hours while forwarding them to your mobile on weekends. By leveraging this technology, businesses can enhance flexibility and responsiveness, adapting their communication strategies to meet the dynamic needs of their operations.

Description

Utilizing a virtual PBX system is akin to having the functionality of traditional PBX systems and wired switches, but with a modern twist. Instead of dealing with bulky hardware that occupies physical space, you can enjoy similar capabilities for a fraction of the cost. By opting for itPBX for your virtual PBX needs, you benefit from a cutting-edge system that relies on the internet rather than conventional telephone lines. Through VoIP technology, itPBX provides hosted PBX phone services via your current internet connection. This results in a budget-friendly solution that maintains all the essential features without the burden of upkeep. The elimination of hardwired lines and physical PBX units not only frees up precious space but also removes the extra expenses associated with them. Moreover, this streamlined approach enhances efficiency while ensuring you remain connected without unnecessary complications.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

Integrations

Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19.95 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cloud Dial

Country

India

Website

www.clouddial.in/

Vendor Details

Company Name

itPBX

Founded

2013

Country

United States

Website

www.itpbx.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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