Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloodo WhatsApp is a platform that combines all the features you need to improve your business, simplify operations and create a superior customer experience. Some of the main features include:
1. Customer Interaction: Manage customer conversations and provide excellent service.
2. Sales Enhancement: Find and guide new customers by using their data.
3. Cross-selling and Upselling : Offers products based upon customer preferences in order to increase sales.
4. Customer Engagement: Provides an easy platform for communication with customers.
5. Team Communication: Provides useful customer insights for better planning.
6. Communication Center: Manages all customer interactions and support in a single place.
7. Contact Import: Adds new contacts automatically.
Cloodo WhatsApp is a CRM that uses WhatsApp to improve customer relations and increase sales.
Description
oChats is a comprehensive live chat software and CRM solution tailored for WhatsApp and social media sales. Utilizing the official Meta WhatsApp Cloud API, it integrates customer interactions into a centralized team inbox that allows for multi-agent collaboration. Notable features encompass workflow automations based on predefined rules, round-the-clock chatbots, automated processes for lead qualification and chat distribution, high-reach WhatsApp broadcast campaigns, merging contacts across different channels, and a detailed analytics dashboard for supervisors that includes extensive permission settings. This platform not only enhances communication efficiency but also provides valuable insights for team performance and customer engagement strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Facebook Messenger
Yes
Pabbly Connect
Yes
Shopify
Yes
Wix
Yes
Integrations
WhatsApp
Yes
Facebook Messenger
No
Pabbly Connect
No
Shopify
No
Wix
No
Pricing Details
$12
Free Trial
Yes
Free Version
No
Pricing Details
$359/year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cloodo
Founded
2001
Country
United States
Website
Cloodo.com
Vendor Details
Company Name
Yaeris Digital Services
Founded
2019
Country
Malaysia
Website
ochats.io
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
No