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Description
Clientshare has built the world's leading Business Reviews platform, Pulse.
Pulse gives your business the tools you need to manage your entire Business Review and feedback process, measure customer satisfaction through NPS, CSAT and written comments, growth and retention by effectively identifying churn risks and growth opportunities with accounts. We work with enterprises across Logistics, Facilities Management, Process Outsourcing and Manufacturing to provide them with the tools they need to create, deliver, measure and act on reviews and feedback.
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Description
PulseLake is a groundbreaking, AI-driven operating system that focuses on ontology-based research operations, evaluations, evidence management, and the delivery of insights. It empowers teams in research, consulting, customer experience (CX), employee experience (EX), product development, and strategic planning to create organized studies, initiate surveys and assessments, gather feedback, manage relationships with clients and partners, analyze both quantitative and qualitative data, and present findings through user-friendly dashboards, comprehensive reports, dedicated portals, and streamlined automated workflows.
In contrast to conventional survey platforms, PulseLake structures research using reusable ontologies, which include dimensions, sub-dimensions, questions, scoring frameworks, benchmarks, segments, and evidence frameworks. This innovative approach simplifies the process of comparing, reusing, automating research, and transforming it into actionable decisions.
With PulseLake, teams benefit from the capability to conduct a wide range of activities, including maturity assessments, diagnostics, studies on customer and employee experiences, pricing research, MaxDiff analysis, conjoint studies, feedback initiatives, qualitative research, and customizable research workflows, all within a single cohesive platform that enhances efficiency and collaboration. This all-in-one solution is designed to streamline the research process and maximize the impact of the insights gleaned.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clientshare
Founded
2016
Country
United Kingdom
Website
www.myclientshare.com
Vendor Details
Company Name
CerebrixOS
Founded
2025
Country
Canada
Website
www.cerebrixos.com
Product Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Product Features
Alternatives
Alternatives
No Alternatives