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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site. * ClickHelp AI. * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

Description

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Addigy No 
Atera No 
Bing Yes 
Cisco Meraki No 
CloudRadial No 
ConnectWise PSA No 
CrewHu No 
DeskDay No 
Google Translate Yes 
HaloPSA No 
Lucidchart No 
Okta No 
Pulseway No 
Salesforce Yes 
Slack No 
SuperOps No 
Syncro No 
YouTube Yes 
bvoip No 

Integrations

Zapier Yes 
Addigy Yes 
Atera Yes 
Bing No 
Cisco Meraki Yes 
CloudRadial Yes 
ConnectWise PSA Yes 
CrewHu Yes 
DeskDay Yes 
Google Translate No 
HaloPSA Yes 
Lucidchart Yes 
Okta Yes 
Pulseway Yes 
Salesforce No 
Slack Yes 
SuperOps Yes 
Syncro Yes 
YouTube No 
bvoip Yes 

Pricing Details

$194/month
3 pricing levels for different needs
Free Trial Yes 
Free Version No 

Pricing Details

$30 per user per month
$27 per user per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ClickHelp

Founded

2010

Country

Armenia

Website

clickhelp.com

Vendor Details

Company Name

Hudu

Founded

2018

Country

United States

Website

www.hudu.com

Product Features

Help Authoring Tools

Collaboration Tools Yes 
Content Library Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML / Word Yes 
Multi-Format Output Yes 
Offline Editing No 
Preview Output Yes 
Screenshot Tool No 
Search Yes 
Templates Yes 
Text Editor / Word Processor Yes 
Translation Tools Yes 
Version Control Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting Yes 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks No 
reStructured Text Support No 

Product Features

Knowledge Management

Artificial Intelligence (AI) Yes 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal No 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation Yes 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks No 
reStructured Text Support No 

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