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Description
With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux.
Why ClickHelp? Here are some points:
* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Translation module to create a multi-language documentation site.
* ClickHelp AI.
* Password-protected online help.
* ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
* Powerful full-text search.
* In-depth analytics and reporting.
* Context help engine.
* Branding options.
* Global find and replace.
* Automatic link validation and update.
* Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
* Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers
* Taxonomies
* Readability scores and metrics.
Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.
Description
Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information!
Docsie offers powerful business-grade features to write & manage product documentation:
- Pilot onboarding service w/ portal design support and workforce training
- Internal & external knowledge base options
- Create multiple workspaces
- Portal analytics & feedback with Docsie Vocally
- Custom domain on free tier
- Markdown compatible
- Docsie Editor with rich formatting and content embeds
- iFrame
- SwaggerAPI import
- Built-in and custom document templates
- Help center deployment & in-app help sidebar
- Share guided tours & create with our builder Chrome extension
- Manage multiple versions, languages, and view change history
- Webhook support in Mattermost, Slack, and more
- Ghost AI language translation (available) & generative AI (in-progress)
- Project management with kanban and task creation
- RBAC/JWT/SSO for security, user management, and data protection
API Access
Has API
No
API Access
Has API
Yes
Integrations
Zapier
Yes
AccessOwl
No
Bing
Yes
CodePen
No
GitHub
No
GitHub Gist
No
GitLab
No
Google Maps
No
Google Translate
Yes
LiveChat
Yes
Integrations
Zapier
Yes
AccessOwl
Yes
Bing
No
CodePen
Yes
GitHub
Yes
GitHub Gist
Yes
GitLab
Yes
Google Maps
Yes
Google Translate
No
LiveChat
No
Pricing Details
$194/month
3 pricing levels for different needs
Free Trial
Yes
Free Version
No
Pricing Details
$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ClickHelp
Founded
2010
Country
Armenia
Website
clickhelp.com
Vendor Details
Company Name
Docsie
Founded
2018
Country
Canada
Website
www.docsie.io
Product Features
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
Yes
Multi-Format Output
Yes
Offline Editing
No
Preview Output
Yes
Screenshot Tool
No
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
Yes
Feedback Capture
Yes
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
Yes
Webhooks
No
reStructured Text Support
No
Product Features
Document Generation
Batch Processing
No
Collaboration
Yes
Digital Signature
No
Interaction Tracking
Yes
Multiple Output Formats
Yes
Templates
Yes
Enterprise Content Management (ECM)
Archiving & Retention
Yes
Collaboration Tools
Yes
Content Lifecycle Management
No
Digital Asset Management
No
Document Management
Yes
Electronic Signature
No
Information Governance
Yes
Mobile Access
Yes
Search
Yes
Version Control
Yes
Workflow Management
Yes
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
Yes
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
Yes
Webhooks
Yes
reStructured Text Support
No
