Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Click2Magic's live chat service allows businesses of all sizes to engage their customers. It offers live chat that allows you to engage your customers. This software allows you to monitor customer behavior and patterns. Expectations and needs of the customer are what you need to work with. Click2Magic can be integrated across web and mobile apps as an instant chat widget to address all client-customer issues. It can be used for sales. This customer support chat software allows you to chat with customers via its seamless features.

Description

SnapEngage offers a comprehensive live chat solution designed for both support and sales teams. The platform includes numerous customization options that allow for a smooth and user-friendly interface. Additionally, SnapEngage integrates effortlessly with various customer relationship management (CRM) systems. Users can conveniently share files with their customers directly through the live chat interface. Moreover, SnapEngage allows customers to start chat sessions directly from their mobile devices by sending SMS messages, enhancing accessibility and convenience for all users. This makes it an excellent choice for businesses looking to improve communication with their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Measure No 
Basecamp No 
Bitium No 
Freshdesk No 
Freshpaint No 
FullContact No 
Hootsuite No 
HubSpot CRM No 
HubSpot Marketing Hub No 
Jira No 
Jira Work Management No 
Kommo No 
Median Cobrowse No 
Meltano No 
ProProfs Knowledge Base No 
Rambox No 
Salesforce No 
Zendesk No 
elevio No 

Integrations

Adobe Marketo Measure Yes 
Basecamp Yes 
Bitium Yes 
Freshdesk Yes 
Freshpaint Yes 
FullContact Yes 
Hootsuite Yes 
HubSpot CRM Yes 
HubSpot Marketing Hub Yes 
Jira Yes 
Jira Work Management Yes 
Kommo Yes 
Median Cobrowse Yes 
Meltano Yes 
ProProfs Knowledge Base Yes 
Rambox Yes 
Salesforce Yes 
Zendesk Yes 
elevio Yes 

Pricing Details

$39/per seat/ month
ENTERPRISE
$69/month
Per Seat/Month, Billed Annually.

ADD-ON
$18/month
Extra features
Free Trial Yes 
Free Version Yes 

Pricing Details

$17.00/month
Starting price$99.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tvisha Systems Pvt Ltd

Country

India

Website

www.click2magic.com

Vendor Details

Company Name

SnapEngage

Founded

2008

Country

United States

Website

snapengage.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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