Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Click2Magic's live chat service allows businesses of all sizes to engage their customers. It offers live chat that allows you to engage your customers. This software allows you to monitor customer behavior and patterns.
Expectations and needs of the customer are what you need to work with.
Click2Magic can be integrated across web and mobile apps as an instant chat widget to address all client-customer issues. It can be used for sales.
This customer support chat software allows you to chat with customers via its seamless features.
Description
Porchlight is an innovative live-chat and customer-support platform designed for teams responding to visitor inquiries. It offers a lightweight, embeddable widget of just 5.6 KB, a collaborative Front Desk for team dialogues, and Lamplighter AI, which provides answers sourced from a team-curated Guidebook, references its sources, and escalates to a human when necessary. Visitors can easily identify whether a human agent is present, if AI support is currently engaged, or if the team is offline. Additional functionalities encompass a help center, real-time visitor tracking, A/B-tested greeting messages, and a dedicated chat page equipped with QR codes. The widget is compatible with platforms like WordPress, React, Next.js, Google Tag Manager, and standard HTML websites. Every subscription plan allows for unlimited agents, and users can sign up without needing to provide credit card information, making it accessible for all kinds of teams. This flexibility ensures that organizations can effectively manage customer interactions without upfront costs.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$39/per seat/ month
ENTERPRISE
$69/month
Per Seat/Month, Billed Annually.
ADD-ON
$18/month
Extra features
$69/month
Per Seat/Month, Billed Annually.
ADD-ON
$18/month
Extra features
Free Trial
Yes
Free Version
Yes
Pricing Details
$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Tvisha Systems Pvt Ltd
Country
India
Website
www.click2magic.com
Vendor Details
Company Name
1001 ToolBox
Country
Pakistan
Website
porchlight.1001toolbox.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No