Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our award-winning Click2Coach platform is designed to provide initial training for agents by immersing them in realistic customer interaction scenarios and demonstrating various techniques for managing different types of customer inquiries. Once agents begin their roles, whether they are managing phone calls or engaging through multiple channels, continued coaching plays a crucial role in cultivating highly motivated and competent agents while ensuring outstanding customer experiences. This ongoing coaching process significantly enhances agents' effectiveness and productivity. Similar to training a professional athlete, coaching agents involves continuous guidance that hones their abilities and inspires them to excel. Even minor adjustments in their approach can lead to substantial improvements in their overall performance. Furthermore, agents who benefit from consistent coaching and constructive feedback not only polish their skills but also enhance their effectiveness, maintain higher levels of engagement, and provide an exceptional experience for customers. As a result, the investment in coaching yields remarkable returns in both agent development and customer satisfaction.
Description
SportsReflector is an innovative coaching application powered by AI, aimed at enhancing athletes' performance across various sports, including boxing, basketball, and fitness, all without the need for a personal trainer. Utilizing sophisticated computer vision technology, the app evaluates your movements in real time, assigns a score from 0 to 100 for your form, and provides immediate, practical suggestions for improvement. Whether you're at home or in a gym environment, SportsReflector serves as an always-available coach right in your pocket.
Additionally, the platform incorporates augmented reality (AR) workouts, structured drills, and customized training insights based on individual performance metrics. Catering to athletes of all levels, from novices to seasoned professionals, the app offers the tools needed to enhance skills, reduce the risk of injury, and optimize training through data-driven evaluations that were once exclusive to top-tier athletes.
By making elite coaching techniques accessible and affordable, SportsReflector is revolutionizing the way athletes engage in training, allowing them to elevate their skills anytime and from anywhere, thereby fostering a new era of athletic development.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19.99/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Envision Telephony
Founded
1994
Country
United States
Website
www.envisioninc.com
Vendor Details
Company Name
SportsReflector
Country
Canada
Website
sportsreflector.com
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
No
Corporate / Business
No
Learner Portal
Yes
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No
Product Features
Sports Video Analysis
Analysis / Drawing Tools
No
Data Recording
No
Discussion Tools
No
For American Football
No
For Baseball
No
For Combat Sports
No
For Golf
No
For Soccer
No
Joint Angles
No
Measurement Tools
No
Overlay
No
Screen Recording / Sharing
No
Side-by-Side Viewing
No
Stromotion
No
Timers / Chronometers
No
Video Recording
No