Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
Clearlane Delivery is an application designed for Jira Cloud that facilitates the organization and monitoring of project activities. It features an intuitive drag-and-drop Gantt chart equipped with milestones, dependencies, and customizable working-day configurations. The app tracks the time spent in each Jira status and emphasizes tasks that exceed the team's typical completion rate. Monte Carlo simulations provide predictions for probable and safer finish dates for projects, releases, or epics, while budget views allow users to compare actual logged hours and expenses against planned budgets and anticipated final costs. Additionally, the application offers various Jira dashboard widgets that display metrics such as flow, throughput, cumulative flow, sprint burndown, velocity, work-in-progress aging, and cycle time. Teams have the flexibility to enable or disable different sections of the app and can utilize existing Jira data and permissions without needing to transfer work items. Clearlane Delivery is built on Atlassian Forge for Jira Cloud and supports users in their preferred language, including English, French, or German, ensuring a tailored experience for diverse teams. This comprehensive tool streamlines project management, enhances visibility, and aids in decision-making for more efficient workflows.
Description
Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Jira
Yes
Carbide
No
Cayzu
No
Cherwell Software
No
Clearlane Breach & Incident Reporting
No
Confluence
No
EduBrite
No
Fastpath
No
Google Drive
No
Halo Service Desk
No
Integrations
Jira
Yes
Carbide
Yes
Cayzu
Yes
Cherwell Software
Yes
Clearlane Breach & Incident Reporting
Yes
Confluence
Yes
EduBrite
Yes
Fastpath
Yes
Google Drive
Yes
Halo Service Desk
Yes
Pricing Details
$0
Free for up to 10 users. Larger teams pay per user through the Atlassian Marketplace; total cost depends on Jira site user count. A 30-day free trial is available for all team sizes.
Free Trial
Yes
Free Version
Yes
Pricing Details
$20 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Clearlane Apps
Founded
2026
Country
France
Website
clearlaneapps.com/delivery/
Vendor Details
Company Name
Atlassian
Founded
2002
Country
Australia
Website
www.atlassian.com
Product Features
Gantt Chart
Alerts/Notifications
No
Capacity Monitoring
No
Color Coding
No
Dependency Tracking
No
Drag & Drop
No
Milestone Tracking
No
Progress Tracking
No
Task Management
No
Templates
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
Alternatives
No Alternatives