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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ClearSteps is committed to empowering leaders on their path to achievement. The ClearSteps approach is both straightforward and highly impactful, merging tried-and-true, practical solutions with advanced cloud technology to boost organizational effectiveness. Established by a skilled team of software experts who recognized the shortcomings of existing tools aimed at improving organizational success, ClearSteps offers insightful guidance. With extensive backgrounds in sectors such as financial services, healthcare, and manufacturing—spanning both large enterprises and small businesses—the leadership at ClearSteps is passionate about enabling leaders and their organizations to reach peak performance. We understand that success is an ongoing journey rather than a fixed endpoint; it’s more akin to a marathon than a sprint. While we accept that perfection cannot be attained, we firmly believe that the pursuit of excellence is always worthwhile. Moreover, our commitment to continuous improvement drives us to innovate and adapt, ensuring that our solutions remain relevant and effective in a rapidly changing world.

Description

Authentic individuals. Genuine feedback. Valuable perspectives. Eliminate uncertainty in enhancing your business and creating a superior customer journey. Feefo equips you with the necessary tools and insights to foster relationships, elevate your brand image, and make well-informed choices for the future. By providing access to advanced technology and comprehensive support, we enable you to engage directly with your clients, yield impressive outcomes, and gain a precise understanding of your business landscape. Our dedicated team consists of innovators, creative thinkers, and industry professionals who are passionate about being part of something extraordinary. We hold our values in high regard, ensuring no aggressive sales tactics or hidden agendas; our sole aim is to leverage our knowledge to assist businesses of all sizes in building trustworthy connections with their customers, enhancing experiences, and achieving their goals. Behind the technology, there are real people committed to supporting you throughout your journey, ensuring that you never feel alone in your pursuit of success. With Feefo, you're not just accessing a service; you're joining a community dedicated to your growth and prosperity.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aurora Commerce No 
BetterCommerce No 
BigCommerce No 
Bookster No 
Dovetail No 
Epos Now No 
Kleene No 
Magento No 
OpenCart No 
Policyflow No 
Pure360 No 
Shapo No 
Stackreaction No 
Upzelo No 
WooCommerce No 
WordPress No 
Wufoo No 
Yieldify No 
Zapier No 
tradeit No 

Integrations

Aurora Commerce Yes 
BetterCommerce Yes 
BigCommerce Yes 
Bookster Yes 
Dovetail Yes 
Epos Now Yes 
Kleene Yes 
Magento Yes 
OpenCart Yes 
Policyflow Yes 
Pure360 Yes 
Shapo Yes 
Stackreaction Yes 
Upzelo Yes 
WooCommerce Yes 
WordPress Yes 
Wufoo Yes 
Yieldify Yes 
Zapier Yes 
tradeit Yes 

Pricing Details

$5.95 per user per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ClearSteps

Founded

2016

Country

United States

Website

www.clearsteps.com

Vendor Details

Company Name

Feefo

Founded

2010

Country

United Kingdom

Website

www.feefo.com

Product Features

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition Yes 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification No 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives