Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ClearSteps is committed to empowering leaders on their path to achievement. The ClearSteps approach is both straightforward and highly impactful, merging tried-and-true, practical solutions with advanced cloud technology to boost organizational effectiveness. Established by a skilled team of software experts who recognized the shortcomings of existing tools aimed at improving organizational success, ClearSteps offers insightful guidance. With extensive backgrounds in sectors such as financial services, healthcare, and manufacturing—spanning both large enterprises and small businesses—the leadership at ClearSteps is passionate about enabling leaders and their organizations to reach peak performance. We understand that success is an ongoing journey rather than a fixed endpoint; it’s more akin to a marathon than a sprint. While we accept that perfection cannot be attained, we firmly believe that the pursuit of excellence is always worthwhile. Moreover, our commitment to continuous improvement drives us to innovate and adapt, ensuring that our solutions remain relevant and effective in a rapidly changing world.
Description
Authentic individuals. Genuine feedback. Valuable perspectives. Eliminate uncertainty in enhancing your business and creating a superior customer journey. Feefo equips you with the necessary tools and insights to foster relationships, elevate your brand image, and make well-informed choices for the future. By providing access to advanced technology and comprehensive support, we enable you to engage directly with your clients, yield impressive outcomes, and gain a precise understanding of your business landscape. Our dedicated team consists of innovators, creative thinkers, and industry professionals who are passionate about being part of something extraordinary. We hold our values in high regard, ensuring no aggressive sales tactics or hidden agendas; our sole aim is to leverage our knowledge to assist businesses of all sizes in building trustworthy connections with their customers, enhancing experiences, and achieving their goals. Behind the technology, there are real people committed to supporting you throughout your journey, ensuring that you never feel alone in your pursuit of success. With Feefo, you're not just accessing a service; you're joining a community dedicated to your growth and prosperity.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aurora Commerce
No
BetterCommerce
No
BigCommerce
No
Bookster
No
Dovetail
No
Epos Now
No
Kleene
No
Magento
No
OpenCart
No
Policyflow
No
Integrations
Aurora Commerce
Yes
BetterCommerce
Yes
BigCommerce
Yes
Bookster
Yes
Dovetail
Yes
Epos Now
Yes
Kleene
Yes
Magento
Yes
OpenCart
Yes
Policyflow
Yes
Pricing Details
$5.95 per user per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ClearSteps
Founded
2016
Country
United States
Website
www.clearsteps.com
Vendor Details
Company Name
Feefo
Founded
2010
Country
United Kingdom
Website
www.feefo.com
Product Features
Employee Engagement
Benchmarking
Yes
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
No
Review Request
No
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No