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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment. 1. Transform Slack into a central hub to manage requests. 2. Converting customer inquiries into actionable tickets will help you to respond quickly. 3. Automated knowledge bases can be used to provide support for many clients. 4. Slack's conversational ticketing simplifies internal employee support. 5. Support and Customer Success Teams can work efficiently within Slack. 6. Improve accountability and response times. 7. Monitor and manage customer inquiries from a single Slack Channel. 8. Keep your team aligned on all platforms and tools. 9. Boost productivity with AI-driven answers and organized knowledge resources. 10. Integrate seamlessly with existing tools to ensure efficient two-way communications.

Description

Boost your team's efficiency, teamwork, and cohesion by providing a comprehensive view of the key projects occurring within your organization. Gaining insight into ongoing activities can often be a daunting task. With Current, the days of sifting through endless Slack conversations, navigating through Figma designs, or searching through countless emails to discover your team's progress are over. Current seamlessly connects with your team's preferred tools, offering a consolidated feed for sharing and accessing updates. All tasks within Current are categorized into designated work streams and can be easily searched. Foster a culture of sharing by implementing automated reminders in Slack for your team rituals. Share updates with cross-functional colleagues through Slack broadcasts for enhanced visibility. Create a private collaboration space to refine ideas before sharing them with the entire team, ensuring that all necessary individuals are included for feedback. Additionally, support your teammates by designating them as collaborators, enabling them to gain recognition for their contributions. This ensures that everyone stays informed and engaged with the ongoing work, ultimately driving overall productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GitHub
Slack
ClickUp
Figma
Freshdesk
Google Drive
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
Miro
Notion
Salesforce Sales Cloud
Zendesk

Integrations

GitHub
Slack
ClickUp
Figma
Freshdesk
Google Drive
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
Miro
Notion
Salesforce Sales Cloud
Zendesk

Pricing Details

$24 per month
Free Trial
Free Version

Pricing Details

$8 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ClearFeed

Founded

2021

Country

Bangalore, India

Website

clearfeed.ai/

Vendor Details

Company Name

Current

Website

current.so/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Alternatives

Alternatives