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Description
ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment.
1. Transform Slack into a central hub to manage requests.
2. Converting customer inquiries into actionable tickets will help you to respond quickly.
3. Automated knowledge bases can be used to provide support for many clients.
4. Slack's conversational ticketing simplifies internal employee support.
5. Support and Customer Success Teams can work efficiently within Slack.
6. Improve accountability and response times.
7. Monitor and manage customer inquiries from a single Slack Channel.
8. Keep your team aligned on all platforms and tools.
9. Boost productivity with AI-driven answers and organized knowledge resources.
10. Integrate seamlessly with existing tools to ensure efficient two-way communications.
Description
Boost your team's efficiency, teamwork, and cohesion by providing a comprehensive view of the key projects occurring within your organization. Gaining insight into ongoing activities can often be a daunting task. With Current, the days of sifting through endless Slack conversations, navigating through Figma designs, or searching through countless emails to discover your team's progress are over. Current seamlessly connects with your team's preferred tools, offering a consolidated feed for sharing and accessing updates. All tasks within Current are categorized into designated work streams and can be easily searched. Foster a culture of sharing by implementing automated reminders in Slack for your team rituals. Share updates with cross-functional colleagues through Slack broadcasts for enhanced visibility. Create a private collaboration space to refine ideas before sharing them with the entire team, ensuring that all necessary individuals are included for feedback. Additionally, support your teammates by designating them as collaborators, enabling them to gain recognition for their contributions. This ensures that everyone stays informed and engaged with the ongoing work, ultimately driving overall productivity.
API Access
Has API
API Access
Has API
Integrations
GitHub
Slack
ClickUp
Figma
Freshdesk
Google Drive
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Integrations
GitHub
Slack
ClickUp
Figma
Freshdesk
Google Drive
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Pricing Details
$24 per month
Free Trial
Free Version
Pricing Details
$8 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClearFeed
Founded
2021
Country
Bangalore, India
Website
clearfeed.ai/
Vendor Details
Company Name
Current
Website
current.so/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing