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Average Ratings 0 Ratings
Description
Take charge of your communications with Oak's advanced and compliant call recording solution that works seamlessly with any phone system. Oak offers a robust call recording feature specifically designed for Microsoft Teams, which has become a key communication tool in the era of remote work. Our solution ensures compliance with multiple regulations, including FCA, PCI DSS, MiFID II, GDPR, and HIPAA, right out of the box. Enhanced with cutting-edge security protocols and features, it also provides transcriptions, automated scoring, detailed reports, alerts, and much more. The intelligent AI we employ can analyze your recordings, significantly reducing the need for manual oversight. Additionally, our quality management tools enable performance scoring across individuals, departments, and locations, giving you a comprehensive view of your operations. You can easily access recordings directly from your CRM, and benefit from numerous pre-built integrations, such as with Salesforce, or utilize our API for customized solutions tailored to your specific requirements. With Oak, you can ensure that your communication processes are not only efficient but also secure and compliant.
Description
Tapit Call Accounting boasts the most advanced and adaptable search capabilities available in the market, offering users unparalleled options for tailoring their search filters. Users can effortlessly develop distinct filters with the provided tools, allowing for the inclusion of searchable text, tags, or specific call filters that facilitate easy categorization and swift retrieval. When combined with Replay Call Recording, Tapit simplifies the process of generating targeted reports and accessing call records. The Replay suite provides high-quality digital recordings compatible with nearly all telephony setups. During playback, users can add text notes, enhancing search options by enabling searches for full or partial words. Additionally, the system features user-friendly auto-archive and auto-backup functions for recordings. Users can conveniently play, download, or send recordings as email attachments, and the platform supports automated cataloging, maintaining a centralized repository for voice records. This integration of features ensures that users have a comprehensive toolset at their disposal for effective call management and analysis.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oak Innovation
Founded
1987
Country
United Kingdom
Website
www.oakinnovate.com/call-recording
Vendor Details
Company Name
Trisys
Founded
1984
Country
United States
Website
www.trisys.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording