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Average Ratings 0 Ratings
Description
Our mission is to facilitate enhanced connections and interactions between community members and their local government entities. We specialize in offering mobile-friendly solutions that enable you to engage effectively with both residents and visitors, fostering positive community relations. Typically, we can design and launch your customized app within a 30-day timeframe, catering to both iOS and Android platforms while ensuring it aligns with your city's branding needs. Additionally, our services include managing issues and work orders seamlessly. Any reports made within the app will be automatically uploaded to our web portal for easy management. You can efficiently view, assign, update, and close work orders at your convenience. By consolidating information that is often dispersed across your agency, we streamline processes, enhancing both efficiency and cost-effectiveness. This system is particularly advantageous for your field representatives, as all relevant data is conveniently accessible through our mobile application, with reported items integrated into Google Maps for optimal navigation. Furthermore, our approach not only improves operational workflows but also strengthens the relationship between the community and local government.
Description
Viafoura, a digital experience firm, helps brands engage their audiences with a suite engagement and personalization tools that maximize conversions from unknown to known users.
We help brands build direct relationships with their audience, reducing their dependency on social media. Our suite of engagement solutions -- including real time conversations, custom polls and community chats, ratings and reviews, an on site community feed, personalized notifications, and alerts -- engages, converts and retains visitors directly on brand-owned and operated properties.
Viafoura’s AI-powered, industry-leading content moderation solutions can be customized to meet the unique community guidelines of each customer. Customers can therefore scale and streamline their audience-engagement and community-building efforts while maintaining a civil, brand-safe environment.
API Access
Has API
API Access
Has API
Integrations
Arc XP
BlueConic
Google Maps
OAuth
SAP Customer Data Cloud
WordPress
Zephr
Integrations
Arc XP
BlueConic
Google Maps
OAuth
SAP Customer Data Cloud
WordPress
Zephr
Pricing Details
$249.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rattle Tech
Country
United States
Website
www.civitaapp.com
Vendor Details
Company Name
Viafoura
Founded
2012
Country
Canada
Website
viafoura.com
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Parks and Recreation
Billing & Invoicing
Check-in / Check-Out
Child Care
Contract Management
Employee Management
Event Management
Facility Management
League / Team Management
Membership Management
Registration Management
Rental Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Blog
Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label