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Description
Our mission is to facilitate enhanced connections and interactions between community members and their local government entities. We specialize in offering mobile-friendly solutions that enable you to engage effectively with both residents and visitors, fostering positive community relations. Typically, we can design and launch your customized app within a 30-day timeframe, catering to both iOS and Android platforms while ensuring it aligns with your city's branding needs. Additionally, our services include managing issues and work orders seamlessly. Any reports made within the app will be automatically uploaded to our web portal for easy management. You can efficiently view, assign, update, and close work orders at your convenience. By consolidating information that is often dispersed across your agency, we streamline processes, enhancing both efficiency and cost-effectiveness. This system is particularly advantageous for your field representatives, as all relevant data is conveniently accessible through our mobile application, with reported items integrated into Google Maps for optimal navigation. Furthermore, our approach not only improves operational workflows but also strengthens the relationship between the community and local government.
Description
Praxedo is a versatile cloud-based application designed for Field Service Management, accessible via desktops, tablets, and smartphones running on either iOS or Android. Its robust integration features allow seamless configuration with existing information systems, making it an ideal solution for collaborative teams that include both in-house and field members dedicated to enhancing customer service. Team members in the field can leverage the mobile-optimized platform to facilitate communication, receive guidance, and monitor customer information effectively. Furthermore, business owners and leaders can enhance their decision-making processes by utilizing the customizable automated reports, which help pinpoint areas for improvement and drive operational efficiency. This combination of tools ultimately empowers organizations to deliver superior service and increase productivity across their teams.
API Access
Has API
API Access
Has API
Integrations
Google Calendar
Google Maps
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
Sage X3
Salesforce
Salesforce Service Cloud
Integrations
Google Calendar
Google Maps
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
Sage X3
Salesforce
Salesforce Service Cloud
Pricing Details
$249.99 per month
Free Trial
Free Version
Pricing Details
$19.50/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rattle Tech
Country
United States
Website
www.civitaapp.com
Vendor Details
Company Name
Praxedo
Founded
2005
Country
France
Website
www.praxedo.com
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Parks and Recreation
Billing & Invoicing
Check-in / Check-Out
Child Care
Contract Management
Employee Management
Event Management
Facility Management
League / Team Management
Membership Management
Registration Management
Rental Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management