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Description
CityProtect, integrated within the CommandCentral Community solution, serves as a public platform designed to enhance community engagement and foster collaboration with law enforcement agencies. This site is intended for public safety organizations interested in joining our network, as well as those seeking assistance and information regarding CityProtect.com. Functioning as a vital link between the public and public safety entities, CityProtect.com helps facilitate communication and collaboration. It is important to note that the homepage and main navigation of CityProtect are not customizable for individual agencies. However, agencies that hold specific subscription plans have the ability to enrich their agency-specific pages with additional content and modify select tip URLs on the crime map. If you are subscribed to the premium version of the crime map, there is an option to personalize the "Submit a Tip" link for incidents and tailor your agency panel. For guidance on these features, please refer to the training section available. Additionally, individual users can efficiently set a default location by creating a designated home link, which enhances their experience on the platform. This functionality ensures that users can quickly access relevant information tailored to their geographic area of interest.
Description
RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CityProtect
Website
cityprotect.com/agency-support
Vendor Details
Company Name
RequestPro
Country
United States
Website
prarequests.com/features/
Product Features
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling