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features
design
support

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Write a Review

Description

In today's society, there is an increasing need for communities to access law enforcement data and public records. Ensuring transparency within agencies has become essential for building strong relationships with these communities. Unlike conventional “crime mapping” tools, Citizen RIMS emerges as a distinctive solution, closely integrated with other offerings from Sun Ridge Systems. Essentially, Citizen RIMS is specifically designed to work in harmony with RIMS. This seamless integration provides notable benefits, such as guaranteeing precise data, complying with departmental security protocols, offering an enhanced range of features, and delivering more detailed information for all operational facets. When users navigate to this website, they will be greeted by a customizable disclaimer. Additionally, the platform allows users to explore both live and historical incident mapping, enabling them to visualize current and past incidents while analyzing crime trends through interactive maps. This user-friendly approach not only enhances community awareness but also promotes proactive engagement with local law enforcement.

Description

Valor CAD (Computer Aided Dispatch) solutions are utilized globally by military forces, law enforcement agencies, and Public Safety Answering Points (PSAPs) to streamline their call-for-service (CFS) operations, enhance coordination during emergencies, and bolster public safety. Engineered to be user-friendly and customizable, this commercial off-the-shelf (COTS) system features robust command and control functionalities along with comprehensive reporting tools, empowering command staff, communication teams, and first responders with immediate access to both current and historical incident data, thereby facilitating better-informed decision-making. In addition, Valor RMS (Records Management System) is fully integrated with Valor CAD and various other components like BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all supported by a unified SQL database. This integration allows Valor RMS to efficiently gather data directly from completed CAD events and automatically populate an officer’s initial incident report, significantly improving the accuracy and efficiency of information sharing across departments. Such seamless data exchange not only enhances operational efficiency but also ensures that critical information is readily available for future reference and analysis.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AXÓN Yes 
CipherTrust Data Security Platform Yes 
Ericsson NetCloud Service Yes 
FireScene Yes 
FirstWatch Yes 
Getac Device Monitoring System (GDMS) Yes 
Google Maps Yes 
HID SAFE Yes 
Laserfiche Yes 
NicheRMS365 Yes 
Peregrine Yes 
PulsePoint Yes 
RapidSOS Yes 
StreetWise CADlink Yes 
Tablet Command Yes 
The Portal Connector Yes 
Tyler Supervision Yes 
WatchGuard Application Control Yes 
Zebra MotionWorks Asset Yes 

Integrations

AXÓN No 
CipherTrust Data Security Platform No 
Ericsson NetCloud Service No 
FireScene No 
FirstWatch No 
Getac Device Monitoring System (GDMS) No 
Google Maps No 
HID SAFE No 
Laserfiche No 
NicheRMS365 No 
Peregrine No 
PulsePoint No 
RapidSOS No 
StreetWise CADlink No 
Tablet Command No 
The Portal Connector No 
Tyler Supervision No 
WatchGuard Application Control No 
Zebra MotionWorks Asset No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sun Ridge Systems

Country

United States

Website

sunridgesystems.com/applications/records-management/citizenrims/

Vendor Details

Company Name

Valor Systems

Founded

1994

Country

United States

Website

www.valorsystems.com

Product Features

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database Yes 
Dispatching Yes 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling No 

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