Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
You stand by them, and we’re here for you. Deliver immediate support and customer care to clients across the globe. Shorten call durations, achieve quicker solutions, and lower overall expenses. With Cisco Webex Support, you not only meet but surpass expectations. It serves as a versatile platform for remote technical assistance. Offer continuous support, day or night, to customers around the world. Expanding your business entails being available when your clients require assistance. Elevate your company with exceptional service that’s reachable from any location. Reduced wait times lead to less dissatisfaction and more pleased customers. Your clients can easily access help directly from your product, website, or email. They will be swiftly queued and directed to receive prompt assistance and resume their tasks. Equip your representatives with an impressive toolkit to excel in their roles. Assist multiple clients simultaneously, navigate across various platforms, and bypass security barriers effortlessly. In doing so, you empower your team and enhance the customer experience significantly.
Description
LogMeIn Pro is a trusted remote access solution designed to provide seamless and secure connectivity to PCs and Macs from any device, including desktops and mobile phones. It enables individuals and small businesses to access their work computers remotely, improving flexibility and productivity by turning any location into a functional office. Key features include unlimited user access, quick file transfers, remote printing capabilities, and support for multi-monitor setups to mirror multiple screens remotely. The platform also integrates Bitdefender antivirus for comprehensive protection against malware and online threats. Various pricing plans cater to different needs, allowing access to 2, 5, or 10 computers with annual billing. Users benefit from a secure connection, easy setup, and features designed to simplify remote work. Testimonials highlight how LogMeIn Pro keeps business owners and staff connected and productive from afar. Overall, it reduces downtime and eliminates the need for daily commutes, enabling better work-life balance.
API Access
Has API
Yes
API Access
Has API
No
Integrations
CyberFOX Password Manager
No
OpenVoice
No
Teamstack
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.webex.com/remote-support.html
Vendor Details
Company Name
GoTo
Founded
2003
Country
United States
Website
www.logmein.com/products/pro
Product Features
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Product Features
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
Yes
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
IT Management
Capacity Monitoring
Yes
Compliance Management
No
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
No
Remote Access
Yes
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes
Network Security
Access Control
Yes
Analytics / Reporting
Yes
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
Yes
Intrusion Detection System
Yes
Threat Response
No
VPN
Yes
Vulnerability Scanning
No
Remote Desktop
Chat
No
Cross-Platform Access
Yes
File Transfer
No
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
Yes
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
Yes
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
Yes