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Description
Enhance the management of your data center through our user-friendly interface designed for both operators and administrators, requiring just a single screen for comprehensive oversight. The Cisco Nexus Dashboard offers extensive observability across a global network of fabrics by seamlessly integrating essential data center networking services. Identify problems and gather network insights with a self-sustaining system that simplifies operations. Extend connectivity and enforce policies throughout end-to-end fabrics while continuously monitoring their health. Obtain clarity on high-volume and mission-critical traffic with ease. The Cisco Nexus Dashboard serves as a unified console that simplifies the operations and management of data center networks. Additionally, the Cisco Application Service Engine (SE) is now part of the Cisco Nexus Dashboard Platform, ensuring our SE customers experience continuity and protection for their investments while transitioning to a modern automation framework. This integration further enhances operational efficiency and fosters a more powerful management environment for users.
Description
Smiddle is a software firm that focuses on cybersecurity, telephony, and contact center solutions specifically designed for Cisco systems. Our mission is to develop innovative products that assist businesses in reaching their objectives by enhancing the functionality and productivity of their contact centers. By partnering with us, clients can elevate their customer service experience and streamline operations. In addition to being a proud member of the Cisco DevNet program as a Solution Partner, Smiddle engages in collaborative development efforts with Cisco. Our cybersecurity offerings are designed to significantly bolster your security measures. Our comprehensive contact center software addresses a range of challenges, including the recording and archiving of client conversations, monitoring service quality, managing communications through popular messaging platforms, orchestrating extensive outbound campaigns, crafting customer interaction scenarios for agents, and integrating CRM systems with Cisco Finesse, among numerous other functionalities. With our dedication to innovation and excellence, Smiddle aims to transform the landscape of customer engagement.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Azure Marketplace
Cisco NX-OS
Cisco Nexus Dashboard Fabric Controller
Cisco Secure Cloud Analytics
Elastic Observability
MetricFire
Integrations
AWS Marketplace
Azure Marketplace
Cisco NX-OS
Cisco Nexus Dashboard Fabric Controller
Cisco Secure Cloud Analytics
Elastic Observability
MetricFire
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/data-center-analytics/nexus-dashboard/index.html
Vendor Details
Company Name
Smiddle
Founded
2015
Country
Estonia
Website
www.smiddle.com
Product Features
Data Center Management
Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics