Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cisco Intersight serves as a systems management solution that harnesses cloud-driven intelligence to provide an intuitive computing experience. This advanced platform enhances management capabilities, allowing IT teams to streamline, analyze, and automate their operations in ways that earlier tools could not achieve. As a result, organizations can realize substantial reductions in Total Cost of Ownership (TCO) while accelerating application delivery in alignment with emerging business strategies. Take advantage of a personalized one-on-one demonstration to witness the transformative power of automated management firsthand. Additionally, enjoy simplified oversight through automated issue detection, along with robust support for diagnosing and resolving challenges effectively. By adopting Cisco Intersight, organizations can ultimately enhance their operational efficiency and responsiveness to market demands.
Description
Cisco Partners automates customer success management
Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to:
Calculate the customer success scores automatically
Customers can simplify and scale their interactions according to their customized playbooks.
Send customized Notifications and Alerts
Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid
Assure that the customer's business goals are achieved
Follow the Cisco CX Advanced Specialization automation tools requirements
Automated Cisco data feeds available, eliminating the need for manual uploads
SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Axonius
Yes
Cisco Compute Hyperconverged Nutanix
Yes
Cisco UCS Manager
Yes
Google Cloud Platform
Yes
HCL BigFix Cloud Lifecycle Management
Yes
Microsoft Azure
Yes
Integrations
Amazon Web Services (AWS)
No
Axonius
No
Cisco Compute Hyperconverged Nutanix
No
Cisco UCS Manager
No
Google Cloud Platform
No
HCL BigFix Cloud Lifecycle Management
No
Microsoft Azure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/servers-unified-computing/intersight/index.html
Vendor Details
Company Name
Netformx
Founded
1994
Country
United States
Website
www.netformx.com/products/successxpert/
Product Features
Configuration Management
Access Control / Permissions
Yes
Application Deployment
Yes
Automated Provisioning
Yes
Infrastructure Automation
Yes
Node Management
Yes
Orchestration
Yes
Reporting Analytics / Visualization
Yes
Task Management
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No