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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Altair Knowledge Hub
Amazon Web Services (AWS)
Cisco Jabber
Daisee
Dynamics Telephony
Empirix
Freshservice
Google Cloud Platform
IntelliSense
Ivanti Connect Secure
Jenie
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
SAP Cloud Platform
ServiceNow
Skype
Zendesk
tryvium

Integrations

Altair Knowledge Hub
Amazon Web Services (AWS)
Cisco Jabber
Daisee
Dynamics Telephony
Empirix
Freshservice
Google Cloud Platform
IntelliSense
Ivanti Connect Secure
Jenie
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
SAP Cloud Platform
ServiceNow
Skype
Zendesk
tryvium

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/contact-center/finesse/index.html

Vendor Details

Company Name

Sensiple

Country

United States

Website

www.sensiple.com/platforms/cloud-contact-center/conversense-cloud-contact-center

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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