Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chronotek was created to effectively manage labor expenses and enable supervisors to oversee their teams from any location using various devices. In addition to providing precise time cards, the Chronotek platform ensures that companies stay within their financial limits, streamlines payroll procedures, and greatly minimizes payroll inefficiencies. Utilizing IVR (Interactive Voice Response) technology, it captures caller ID, employee time, and voice recordings when employees dial the toll-free number. This system serves as an excellent resource for employees throughout their workday, allowing them to check job locations, track time card hours, and access personal schedules. Additionally, employees can communicate directly with supervisors and clock in via the mobile Chronotek platform from any internet-enabled device. The system also enables monitoring of phone numbers linked to job sites, ensuring that employees cannot clock in from unauthorized locations or numbers, thereby enhancing security and accountability. Overall, Chronotek not only simplifies labor management but also fosters better communication and efficiency within the workforce.

Description

The CX Hub is an innovative cloud platform that aims to enhance the connection between enterprises and their customers, delivering a next-generation customer experience. This platform empowers organizations to create a seamless and transformative customer interaction through various means, including voice calls, voice assistants, and popular messaging channels, by integrating the traditionally separate realms of Contact Centers and CRM with advanced features like messaging, AI, journey analytics, and data insights. With contact center messaging capabilities, Voice Agents can instantly recognize a mobile caller and send them relevant information during the conversation, while also having access to a comprehensive history of all communications with that number. Additionally, Chat Agents can utilize their designated toll or toll-free numbers to engage with clients through SMS or MMS, providing a versatile communication method. Furthermore, customers are given the flexibility to bypass hold times and shift from a voice conversation to messaging, enhancing their overall experience. This dual approach not only streamlines communication but also increases customer satisfaction by catering to their preferences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Avaya Aura No 
Avaya Experience Platform No 
Five9 No 
Oracle CRM On Demand No 
QuickBooks Online Yes 
Salesforce No 
ServiceNow No 
Symbee No 

Integrations

Amazon Connect Yes 
Avaya Aura Yes 
Avaya Experience Platform Yes 
Five9 Yes 
Oracle CRM On Demand Yes 
QuickBooks Online No 
Salesforce Yes 
ServiceNow Yes 
Symbee Yes 

Pricing Details

$5 per employee per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

The Chronotek Company

Founded

1996

Country

United States

Website

www.chronotek.net

Vendor Details

Company Name

WEBTEXT

Founded

2007

Country

Ireland

Website

webtext.com

Product Features

Attendance Tracking

Absence Management No 
Calendar Management No 
Employee Scheduling No 
Employee Time Clock No 
FMLA Tracking No 
Overtime Tracking No 
Reporting/Analytics Yes 
Self Service Portal No 
Time Tracking Yes 
Timesheets No 
Vacation / Leave Tracking No 

Time Clock

Biometric Recognition Yes 
Hourly Employee Tracking Yes 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking No 
Sick Leave Tracking No 
Vacation / Leave Tracking No 
Workstation Tracking No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

VIDIX Labor Reviews

VIDIX Labor

Ban-Koe
stratustime Reviews

stratustime

Nettime Solutions
Alive5 Reviews

Alive5

Alive Technologies