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Description
Checks serves as your strategic ally in personnel management. Is personnel planning consuming a significant amount of your time? Do you find it challenging to maintain a clear perspective on staffing? With the versatile Checks software, you can efficiently and intelligently organize your workforce. Checks is dedicated to enhancing your personnel planning experience! MyChecks actively engages employees, recognizing their vital role within your organization. The web module and app empower your staff to participate in the planning process, which fosters engagement, improves workplace morale, and boosts productivity. Effective personnel planning is crucial for organizational leadership, and ChecksCounts provides management reports that enable you to maintain comprehensive oversight. Checks is the ideal companion for planners. Are you seeking effective assistance in optimizing your personnel planning to gain better insight into staffing levels and availability? If you’re still relying on Excel, it may be time to transition, especially if your organization is expanding or becoming increasingly complex. Embrace Checks for a more streamlined approach to your planning needs.
Description
WebFirst serves as RTI's eCRM solution designed for both customers and partners, offering a web-based platform where users can tap into a repository of solutions for frequently encountered issues, monitor the progress of ongoing incidents, and submit new support requests. This system streamlines communication, accelerates the reporting process, and grants access to essential information and assistance at all hours, alleviating the need for additional staffing costs. With appropriate access permissions, customers can view a selected range of information that is typically reserved for internal staff, allowing for tailored visibility and interaction. Users have the ability to see their own active and recently resolved incidents, enabling them to track their status and optionally provide updates or messages related to those incidents. Additionally, they can download documents, files, and fixes made available through the File Download Manager feature of CustomerFirst, enhancing their ability to resolve issues efficiently. Overall, WebFirst not only improves customer satisfaction by providing self-service options, but also strengthens the relationship between RTI and its users through transparent and effective communication channels.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Integral Knowledge Utilization
Founded
1996
Country
Netherlands
Website
www.integral.nl/
Vendor Details
Company Name
RTI Software
Website
www.rti-software.com/webfirst.html
Product Features
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
