Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Checks serves as your strategic ally in personnel management. Is personnel planning consuming a significant amount of your time? Do you find it challenging to maintain a clear perspective on staffing? With the versatile Checks software, you can efficiently and intelligently organize your workforce. Checks is dedicated to enhancing your personnel planning experience! MyChecks actively engages employees, recognizing their vital role within your organization. The web module and app empower your staff to participate in the planning process, which fosters engagement, improves workplace morale, and boosts productivity. Effective personnel planning is crucial for organizational leadership, and ChecksCounts provides management reports that enable you to maintain comprehensive oversight. Checks is the ideal companion for planners. Are you seeking effective assistance in optimizing your personnel planning to gain better insight into staffing levels and availability? If you’re still relying on Excel, it may be time to transition, especially if your organization is expanding or becoming increasingly complex. Embrace Checks for a more streamlined approach to your planning needs.
Description
WebFirst serves as RTI's eCRM solution designed for both customers and partners, offering a web-based platform where users can tap into a repository of solutions for frequently encountered issues, monitor the progress of ongoing incidents, and submit new support requests. This system streamlines communication, accelerates the reporting process, and grants access to essential information and assistance at all hours, alleviating the need for additional staffing costs. With appropriate access permissions, customers can view a selected range of information that is typically reserved for internal staff, allowing for tailored visibility and interaction. Users have the ability to see their own active and recently resolved incidents, enabling them to track their status and optionally provide updates or messages related to those incidents. Additionally, they can download documents, files, and fixes made available through the File Download Manager feature of CustomerFirst, enhancing their ability to resolve issues efficiently. Overall, WebFirst not only improves customer satisfaction by providing self-service options, but also strengthens the relationship between RTI and its users through transparent and effective communication channels.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Integral Knowledge Utilization
Founded
1996
Country
Netherlands
Website
www.integral.nl/
Vendor Details
Company Name
RTI Software
Website
www.rti-software.com/webfirst.html
Product Features
Employee Scheduling
Appointment Management
No
Automated Scheduling
No
Calendar Management
No
Employee Database
No
Group Scheduling
No
Messaging
No
Mobile Access
Yes
Payroll Management
No
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
No
Shift Scheduling
No
Shift Swapping
No
Time Clock
Yes
Time Tracking
No
Vacation / Leave Tracking
No
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No