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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Checks serves as your strategic ally in personnel management. Is personnel planning consuming a significant amount of your time? Do you find it challenging to maintain a clear perspective on staffing? With the versatile Checks software, you can efficiently and intelligently organize your workforce. Checks is dedicated to enhancing your personnel planning experience! MyChecks actively engages employees, recognizing their vital role within your organization. The web module and app empower your staff to participate in the planning process, which fosters engagement, improves workplace morale, and boosts productivity. Effective personnel planning is crucial for organizational leadership, and ChecksCounts provides management reports that enable you to maintain comprehensive oversight. Checks is the ideal companion for planners. Are you seeking effective assistance in optimizing your personnel planning to gain better insight into staffing levels and availability? If you’re still relying on Excel, it may be time to transition, especially if your organization is expanding or becoming increasingly complex. Embrace Checks for a more streamlined approach to your planning needs.

Description

WebFirst serves as RTI's eCRM solution designed for both customers and partners, offering a web-based platform where users can tap into a repository of solutions for frequently encountered issues, monitor the progress of ongoing incidents, and submit new support requests. This system streamlines communication, accelerates the reporting process, and grants access to essential information and assistance at all hours, alleviating the need for additional staffing costs. With appropriate access permissions, customers can view a selected range of information that is typically reserved for internal staff, allowing for tailored visibility and interaction. Users have the ability to see their own active and recently resolved incidents, enabling them to track their status and optionally provide updates or messages related to those incidents. Additionally, they can download documents, files, and fixes made available through the File Download Manager feature of CustomerFirst, enhancing their ability to resolve issues efficiently. Overall, WebFirst not only improves customer satisfaction by providing self-service options, but also strengthens the relationship between RTI and its users through transparent and effective communication channels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Integral Knowledge Utilization

Founded

1996

Country

Netherlands

Website

www.integral.nl/

Vendor Details

Company Name

RTI Software

Website

www.rti-software.com/webfirst.html

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging No 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling No 
Shift Scheduling No 
Shift Swapping No 
Time Clock Yes 
Time Tracking No 
Vacation / Leave Tracking No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

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