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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.

Description

QWVR collaborates with Twitter to facilitate direct interactions between brands and their customers. The QWVR /'quiver/ platform monitors specific tweet combinations related to campaigns and, by utilizing customized content from brands, provides automated replies to users. Through this innovative platform, we have developed various uniquely designed auto-response bots tailored to align marketing objectives with business requirements. This approach allows brands to engage with their entire campaign audience effortlessly, creating meaningful interactions on Twitter that enhance customer experience. Ultimately, it transforms the way businesses communicate, fostering a more interactive online environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

X (Twitter)
Amazon Web Services (AWS)
Calendly
Dialogflow
Dome
Facebook
Gmail
Google Cloud Platform
Instagram
Kubernetes
LINE
Microsoft Azure
Salesforce
Shopify
Slack
Stripe
Telegram
WhatsApp
WordPress
Zendesk

Integrations

X (Twitter)
Amazon Web Services (AWS)
Calendly
Dialogflow
Dome
Facebook
Gmail
Google Cloud Platform
Instagram
Kubernetes
LINE
Microsoft Azure
Salesforce
Shopify
Slack
Stripe
Telegram
WhatsApp
WordPress
Zendesk

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatwoot

Founded

2020

Country

United States

Website

www.chatwoot.com

Vendor Details

Company Name

IC Group

Founded

1989

Country

Canada

Website

qwvr.co

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Alternatives