Parnidia AI Chat Agent
5.0 out of 5 starsAverage Ratings 0 Ratings
Average Ratings 6 Ratings
Description
Chatty is more than a chatbot—it’s an AI-powered sales assistant designed to help ecommerce stores increase revenue effortlessly. It learns your entire catalog overnight, meaning no weeks wasted on training or setup. By tracking browsing patterns and purchase history, it understands what customers want and recommends products right in the conversation. Its AI engine proactively suggests upsells and cross-sells, helping stores capture more revenue per transaction. With round-the-clock availability, Chatty handles customer questions, solves problems, and drives sales even when human teams are offline. It includes everything you expect from modern chat software, including a unified inbox, omnichannel integration, and a help center that reduces repetitive inquiries. Brands already report millions in assisted revenue, chat-to-sale rates of 20%, and AI resolution rates above 90%. Built for Shopify and trusted by tens of thousands of merchants, Chatty transforms customer conversations into profitable outcomes.
Description
Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger.
The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary.
Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most.
Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in.
Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
BigCommerce
No
Confluence
No
Facebook Messenger
No
Gmail
No
Google Drive
No
HubSpot CRM
No
Instagram
No
Magento
No
Microsoft Outlook
No
Integrations
Shopify
Yes
BigCommerce
Yes
Confluence
Yes
Facebook Messenger
Yes
Gmail
Yes
Google Drive
Yes
HubSpot CRM
Yes
Instagram
Yes
Magento
Yes
Microsoft Outlook
Yes
Pricing Details
$19.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chatty
Website
chatty.net
Vendor Details
Company Name
Parnidia
Founded
2024
Country
Lithuania
Website
www.parnidia.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes