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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chattigo, an omnichannel platform, centralizes communication with customers and companies by integrating channels like WhatsApp, Facebook Messenger and Telegram. Chatbots, which use natural language and semantic analysis to automate responses and optimise processes, combine human interaction with artificial Intelligence. The platform allows for multiple management. Chats can be assigned and transferred to different departments or agents. It also has real-time reporting to evaluate customer satisfaction and efficiency. It also has a mobile app to facilitate conversation management. Agents can access their inbox and review and assign conversations. They can also use frequently asked questions (FAQs) to quickly answer common questions. The platform is customizable, integrates with ticketing and CRM systems and adapts to the needs of each business.

Description

myKaarma is founded on a cutting-edge communications and payment system that utilizes intuitive design processes to foster outstanding interactions with customers. Our comprehensive range of solutions and integrations empowers dealerships to tailor their selections to meet diverse needs. Consequently, your dealership can provide remarkable interactions for auto service clients, fostering loyalty and encouraging them to return. Each myKaarma product incorporates the principle of "Natural Design," reflecting our philosophy that one should not have to exert additional effort to complete tasks efficiently. By engaging directly in the workflows ourselves, we gain a deep understanding of the processes, ensuring they seamlessly integrate into the daily routines of dealership employees while minimizing fatigue associated with tasks. This commitment ultimately leads to an unparalleled automotive service experience for every customer, enhancing satisfaction and trust in the dealership. Additionally, our approach not only streamlines operations but also elevates the overall service quality provided to customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Authorize.Net
Auto/Mate
AutoPoint
CardConnect
DealerBuilt
Dealertrack DMS
Facebook Messenger
Fiserv
Google
Heartland Payment Processing
Kount
Logitrack
OpenEdge
Stripe
TSYS
Telegram
Twilio
Uber for Business
Worldpay

Integrations

Amazon Web Services (AWS)
Authorize.Net
Auto/Mate
AutoPoint
CardConnect
DealerBuilt
Dealertrack DMS
Facebook Messenger
Fiserv
Google
Heartland Payment Processing
Kount
Logitrack
OpenEdge
Stripe
TSYS
Telegram
Twilio
Uber for Business
Worldpay

Pricing Details

$95/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

chattigo

Founded

2015

Country

Chile

Website

www.chattigo.com

Vendor Details

Company Name

myKaarma

Founded

2012

Country

United States

Website

mykaarma.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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