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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Experience unified analytics for customer feedback tailored for the fastest growing companies globally. With Chattermill, you can secure a competitive advantage by consolidating, evaluating, and interpreting customer feedback in real-time. Bring together every feedback channel and customer interaction seamlessly into a user-friendly, collaborative platform. Leverage innovative AI technology for theme and sentiment analysis to understand customer emotions towards your product, track emerging trends, and recognize the factors that encourage customer loyalty. By filtering and deciphering the deeper meanings in your data, you can quickly assess the elements influencing customer experience. Additionally, analyze the signals in customer feedback to pinpoint and forecast potential opportunities that can enhance revenue, foster advocacy, and improve retention across all customer touchpoints, ensuring your business remains agile and responsive to evolving needs.

Description

Numr CXM interprets customer emotions to provide intelligent strategies aimed at boosting sales and minimizing customer attrition. By utilizing AI-driven surveys, sophisticated dashboards, and automated action plans, we stay ahead in grasping and fulfilling customer needs. Our innovative AI-powered platform is revolutionizing the customer experience industry. By delving into the essence of customer interactions, our technology employs generative AI to foster meaningful conversations that uncover the emotions and decisions influencing customer behavior. This profound understanding allows us to deliver detailed insights that have a direct impact on ROI, empowering businesses to make decisions that genuinely connect with their customers. We excel at converting intricate data into practical strategies, assisting our clients in not just meeting but surpassing customer expectations while driving growth. Through the collection of insights from AI surveys, live chats, and sales calls, we provide a comprehensive view of customer interactions, ensuring no aspect is overlooked. Our commitment to enhancing customer experiences through data-driven insights positions us as leaders in the field.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Salesforce Yes 
Zendesk Yes 
Customer Thermometer Yes 
Delighted Yes 
Dixa Yes 
HubSpot CRM No 
Intercom Yes 
LiveChat Yes 
Mailchimp Yes 
Motileo Yes 
Qualaroo Yes 
Qualtrics XM Platform Yes 
REVIEWS.io Yes 
SurveyMonkey Enterprise Yes 
Wufoo Yes 
X (Twitter) Yes 
Yotpo Yes 
Zapier No 

Integrations

Freshdesk Yes 
Salesforce Yes 
Zendesk Yes 
Customer Thermometer No 
Delighted No 
Dixa No 
HubSpot CRM Yes 
Intercom No 
LiveChat No 
Mailchimp No 
Motileo No 
Qualaroo No 
Qualtrics XM Platform No 
REVIEWS.io No 
SurveyMonkey Enterprise No 
Wufoo No 
X (Twitter) No 
Yotpo No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chattermill

Founded

2015

Country

United Kingdom

Website

chattermill.com

Vendor Details

Company Name

Numr CXM

Founded

2019

Country

Canada

Website

www.numrcxm.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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