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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engage customers efficiently and affordably with straightforward yet impactful omnichannel solutions. Facilitate exceptional experiences for organizations ranging from large teams of thousands to small support setups with just two members. Utilize a unified contact center platform to interact with customers seamlessly. ChatrHub integrates voice, chat, text, email, and social media powered by AI, enabling your team to serve customers more swiftly, effectively, and economically. Achieve your customer service objectives with user-friendly IVR, phone, email, SMS, chat, and social media automation. Instantly deliver answers to both your agents and customers, ensuring they receive the correct solution on the first attempt every time. Leverage templates for quick responses to frequently asked emails, SMS, chat inquiries, or social messages. Utilize AI chat to organize appointments, generate leads, and enhance your business visibility. Additionally, connect to a variety of APIs or create custom webhooks to ensure your team and customers have immediate access to the information they require, ultimately improving overall service efficiency. This comprehensive approach not only streamlines communication but also fosters stronger customer relationships.

Description

Transform your website visitors into satisfied customers by engaging them through dynamic voice and video chats. Enhance your brand presence by showcasing a face and a voice for your business, allowing real-time conversations with web visitors. Experience the simplest live chat application available, with voice and video functionalities that operate directly in the browser, eliminating the need for any downloads. Our HelpDesk feature is seamlessly integrated with the live chat tool, ensuring you stay ahead of any customer issues. Boost your social media engagement by incorporating Twitter and Facebook into your live chat experience. Enjoy effortless one-click integration with your preferred applications and plugins, making it easy to manage everything in one place. Additionally, our mobile app empowers you to handle chats and tickets on the move, ensuring you remain connected and responsive to your customers' needs. By utilizing these innovative tools, you can significantly enhance user interaction and retention on your platform.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Wufoo
Zapier
CS-Cart Store Builder
Facebook
Gmail
Google Analytics
InsertChat
Magento
PrestaShop
Salesforce
Slack
Stackreaction
SurveyMethods
Tumblr
Unbounce
Weebly
WordPress
Xero
Zendesk

Integrations

Wufoo
Zapier
CS-Cart Store Builder
Facebook
Gmail
Google Analytics
InsertChat
Magento
PrestaShop
Salesforce
Slack
Stackreaction
SurveyMethods
Tumblr
Unbounce
Weebly
WordPress
Xero
Zendesk

Pricing Details

$16 per month
Free Trial
Free Version

Pricing Details

$9.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chatr

Country

United States

Website

chatrhub.com

Vendor Details

Company Name

ClickDesk

Founded

2011

Country

United States

Website

www.clickdesk.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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