Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
8x8
Bazaarvoice
Front
Grasshopper
INSIDE
JSON
LiveChat
Olark
PHP
Postman
REVIEWS.io
Ruby
Shopify
Stamped
Talkdesk
Twilio
XCALLY
Yotpo
Zapier

Integrations

Salesforce
8x8
Bazaarvoice
Front
Grasshopper
INSIDE
JSON
LiveChat
Olark
PHP
Postman
REVIEWS.io
Ruby
Shopify
Stamped
Talkdesk
Twilio
XCALLY
Yotpo
Zapier

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

$50.99 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Chatdesk

Founded

2016

Country

United States

Website

www.chatdesk.com

Vendor Details

Company Name

binds.co

Founded

2015

Country

Brazil

Website

binds.co

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Alternatives

Survox Reviews

Survox

Enghouse Insights

Alternatives