Chatdesk Description

Chatdesk instantly aggregates customer feedback across all channels and analyzes it. This gives you the most complete insights with far less effort. It can be difficult and time-consuming to combine fragmented feedback from chat, email, social, surveys and reviews. Chatdesk automatically aggregates all feedback, making it easier to spot trends and identify new growth opportunities. Are you looking for something specific? Chatdesk offers natural language search for every message. If you want to skim the whole message, our machine learning tools powered by GPT-3 generate feedback summaries that are easy to read. It all exports seamlessly to CSV or your data repository. Chatdesk reduces inbound calls by shifting callers to chat or self-service.

Pricing

Pricing Starts At:
$99 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
Chatdesk
Year Founded:
2016
Headquarters:
United States
Website:
www.chatdesk.com

Media

Chatdesk Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Live Online
Customer Support
Phone Support
24/7 Live Support
Online

Chatdesk Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management