Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ChatDesq serves as a messaging platform specifically designed for businesses utilizing WhatsApp to streamline customer interactions in support, marketing, and sales. By consolidating WhatsApp, Instagram, and Facebook Messenger into a unified inbox, it facilitates chat assignment, routing, and collaboration features such as roles, private notes, mentions, and pre-written responses, along with tracking message delivery and read receipts. Teams are empowered to launch campaigns using sanctioned WhatsApp templates tailored to specific customer segments, create no-code chatbot workflows with scheduled follow-ups, and utilize an AI agent that can respond based on a knowledge base while seamlessly transitioning to human agents when necessary. Additionally, the platform includes commerce capabilities like product catalogs, order collection, and payment links directly within chats. ChatDesq also simplifies the onboarding process for the WhatsApp Cloud API, providing a REST API, webhooks, and integration possibilities through Zapier. Its user-friendly browser interface is further enhanced by dedicated apps for iOS and Android, allowing team members to engage in conversations from anywhere, ensuring that no message goes unattended. This comprehensive suite of tools makes ChatDesq an indispensable asset for businesses looking to enhance their communication strategies across multiple channels.

Description

JIVIQ consolidates customer communication into a unified cloud workspace tailored for solo entrepreneurs, emerging startups, and streamlined B2B teams. This platform integrates AI-driven website chat, contextual scheduling for meetings, and a shared inbox to efficiently handle customer interactions. The intelligent chat agent utilizes website content and business documents to provide responses, while the shared inbox helps organize discussions and enables team members to follow up effectively. Meeting bookings come with pertinent conversation context, allowing the team to prepare in advance for each call. Additionally, JIVIQ facilitates browser-based video meetings complete with real-time transcription, and voice translation is offered through the Auto-Pilot plan. This innovative solution empowers teams to leverage customer history for enhancing support, conducting demos, and ensuring timely follow-ups, all while eliminating the need to toggle between multiple tools. With JIVIQ, the entire communication and customer management process becomes streamlined and efficient.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Facebook Messenger Yes 
Google Calendar No 
Instagram Yes 
Microsoft Outlook No 
WhatsApp Yes 

Integrations

Facebook Messenger No 
Google Calendar Yes 
Instagram No 
Microsoft Outlook Yes 
WhatsApp No 

Pricing Details

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Trial No 
Free Version Yes 

Pricing Details

$9/month
Chat: $9/month or $84/year; Co-Pilot: $19/month or $180/year; Auto-Pilot: $49/month or $470/year. Plans are priced per workspace, which covers one website or domain. Annual plans are prepaid. A 14-day free trial is available, and no credit card is required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Apporio Infolabs Pvt Ltd

Founded

2014

Country

India

Website

chatdesq.com

Vendor Details

Company Name

The Stratus Labs

Founded

2008

Country

India

Website

jiviq.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Alternatives

WAPGROWAI Reviews

WAPGROWAI

DI Solutions

Alternatives

NeverDesk Reviews

NeverDesk

Innovism
Chakra Chat Reviews

Chakra Chat

ChakraHQ
Yapper Reviews

Yapper

Yapper Labs