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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Azure Marketplace
Desktop.com
Facebook
Google Analytics
Instagram
Jira
Jira Work Management
Okta
Salesforce Nonprofit Cloud
Stackreaction
Teamstack
Telegram
Trello
WhatsApp
Wufoo
Xero
Zapier

Integrations

Azure Marketplace
Desktop.com
Facebook
Google Analytics
Instagram
Jira
Jira Work Management
Okta
Salesforce Nonprofit Cloud
Stackreaction
Teamstack
Telegram
Trello
WhatsApp
Wufoo
Xero
Zapier

Pricing Details

10
Free Trial
Free Version

Pricing Details

$29 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Chat2Desk

Founded

2015

Country

Russia

Website

chat2desk.com/en/

Vendor Details

Company Name

Deskpro

Founded

2002

Country

United Kingdom

Website

www.deskpro.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

SP IT Helpdesk Reviews

SP IT Helpdesk

SP Marketplace