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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chat Thing equips you with the essential resources to develop AI assistants and bots tailored to your specific content. By implementing these bots, you can significantly reduce the time spent on business operations, allowing them to manage tasks such as customer support, lead generation, and research efficiently. - Diverse knowledge data sources: Integrate information from your websites, Notion, various files, YouTube, and beyond. - Customer engagement across platforms: Deploy a single bot across your website, Slack, Discord, WhatsApp, Telegram, and other platforms effortlessly! - Beyond basic Q&A functionalities: Chat Thing bots are capable of utilizing tools to engage with the real world, enabling you to store leads in a Notion database, send emails, and post updates in Slack, all through our user-friendly no-code Power-ups feature! - Packed with cutting-edge capabilities: Access bot analytics, monitor conversations to understand user interactions, utilize multiple AI models, and enjoy automatic synchronization of data sources for a seamless experience. Additionally, ongoing updates ensure your bots remain efficient and relevant in a rapidly evolving digital landscape.

Description

ChatterMate is an open-source AI support platform built for teams who want automation without handing their conversations to a third party. It reads your existing docs, PDFs and web pages, indexes them automatically, and answers customer questions around the clock with citations back to the source material. Setup is a single line of embed code. The whole stack is Apache-2.0 licensed and self-hostable, and it runs against local models through Ollama, so support conversations never have to leave your own infrastructure — a practical alternative to Intercom, Zendesk Chat, Tidio and Drift for privacy-conscious teams. Beyond chat: one shared inbox spanning nine channels with AI and human agents side by side, one-click handoff with full context, a visual no-code workflow builder, AI ticketing, lead capture, an auto-generated help center, and integrations for Slack, Shopify, Jira, webhooks, REST API and MCP tools. A CLI and MCP server cover scripted and agent-driven use. Free tier available.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Slack
Telegram
WhatsApp
Brevo
Discord
Instagram
Shopify
WordPress

Integrations

Slack
Telegram
WhatsApp
Brevo
Discord
Instagram
Shopify
WordPress

Pricing Details

$14/month
Free Trial
Free Version

Pricing Details

$19/agent/month
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chat Thing

Founded

2022

Country

United Kingdom

Website

chatthing.ai/

Vendor Details

Company Name

ChatterMate

Founded

2025

Country

United states

Website

chattermate.chat

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Alternatives

Alternatives

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