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Description
Innovative conversational technology that extracts valuable insights from the mobile-centric generation is transforming traditional research methods. By fostering a continuous, two-way conversation with your audience, you can replace outdated approaches with a more interactive experience. Our platform, Chat Lab, allows you to establish dynamic mobile communities of customers, supporters, and team members for real-time engagement and feedback. The process begins with chats—conversational surveys that can be effortlessly shared via social media and popular messaging platforms. In contrast to conventional methods of collecting experience data, chats offer a more fluid, engaging, and conversational approach. This tool significantly strengthens customer relationships by providing an enriched research experience that feels more personal. Embracing agility, mobility, and conversational engagement, this represents the future of community interaction. Designed by researchers for researchers, Chat Lab simplifies the creation of continuously active and deeply engaged communities. You can craft captivating chats using an array of question formats, inviting diverse feedback in the form of text, images, videos, or audio clips to gain deeper insights. Moreover, this approach ensures that you remain in tune with your audience's preferences and needs in real time.
Description
Deliver the appropriate message at the most opportune moment. By facilitating easier connections for your customers, you ultimately streamline their experience with your business. Our comprehensive messaging platform is tailored to enhance engagement levels significantly. A striking 80% of customers express a preference for interacting with businesses via text messaging. LocalMessages boasts impressive engagement capabilities, enabling customers to reach out to you at their convenience. This flexibility allows you to address customer queries more promptly, thereby increasing your chances of securing additional business. Remarkably, 9 out of 10 text messages are read within just three minutes, positioning it as the fastest and most efficient method for customer interaction. LocalMessages comes equipped with a variety of features, including customizable templates, call tracking, and in-depth analytics, ensuring your business has the tools it needs for effective communication. Never overlook a customer message again; SMS empowers you to respond swiftly to inquiries. Boost your revenue by minimizing the chances of losing clients through appointment confirmations and timely reminders. Ultimately, this proactive approach in customer communication can transform your business interactions.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rival Technologies
Country
Canada
Website
www.rivaltech.com
Vendor Details
Company Name
OneLocal
Founded
2013
Country
Canada
Website
info.onelocal.com/referralmagic
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
