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Average Ratings 4 Ratings
Description
The Chat API is specifically crafted to facilitate the development of chatbots and link WhatsApp with various business systems, such as CRM, ERP, or websites. It has been successfully implemented in numerous applications, including managing message exchanges within a CRM system, booking appointments at beauty salons, providing information about job vacancies, and operating promotional code chatbots. Developers can create a chatbot in just a few hours or handle up to 6,000 interactions daily using programming languages such as PHP, JavaScript, Google Docs, Python, Java, C#, or even VBA. A key advantage of our solution is the robust performance of the official closed API for WhatsApp WEB, which remains stable and unaffected by WhatsApp updates, distinguishing it from alternative options on the market. This reliability ensures that businesses can maintain consistent communication without worrying about system interruptions.
Description
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances
Languages supported:
Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,
API Access
Has API
API Access
Has API
Integrations
WhatsApp
Bookinglayer
Boost.ai
CoPilot.Live
Desktop.com
HelpShelf
Knowmax
Latenode
LightBeam.ai
OBI Engage
Integrations
WhatsApp
Bookinglayer
Boost.ai
CoPilot.Live
Desktop.com
HelpShelf
Knowmax
Latenode
LightBeam.ai
OBI Engage
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
$15.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chat API
Founded
2015
Country
Russia
Website
chat-api.com/en/
Vendor Details
Company Name
Freshworks
Founded
2011
Country
United States
Website
www.freshworks.com/live-chat-software/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking