Average Ratings 4 Ratings

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Average Ratings 0 Ratings

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Description

Chargebee is a subscription management and recurring billing tool that helps SaaS businesses streamline Revenue Operations. Chargebee integrates seamlessly with leading payment gateways such as PayPal, Braintree and Stripe. All over the globe, Chargebee allows you to automate recurring payments collection, invoicing, taxes and email notifications. Chargebee manages all your critical workflows, from lead to ledger, with powerful integrations that include Salesforce and Quickbooks, Avalara and Slack. Chargebee Retention is the best-of-breed solution that helps you avoid cancellations on a scale that suits your needs. It offers personalized experiences that deliver results and provides a way to deflect cancellations. To ensure a relevant and personalized cancel experience, you can run experiments based upon customer and subscription attributes.

Description

RecoverPing serves as an automated solution designed for managing dunning and recovering failed payments specifically for businesses utilizing Stripe for their subscription services. By addressing involuntary churn caused by payment failures, it sends out tailored SMS and email sequences to customers affected by failed subscription transactions. The tool boasts seamless integration with Stripe through webhooks, allowing users to set it up in under five minutes with no coding required. Users can configure multi-step recovery flows that utilize both SMS and email channels, and it also offers customizable message templates that incorporate dynamic customer and invoice information. To enhance the customer experience, it provides a convenient one-tap link that directs users to the Stripe Customer Portal for payment method updates. An analytics dashboard is available for monitoring trends in failed payments and recovery success rates over time. When a payment failure occurs, RecoverPing initiates its automated recovery processes, sending timely SMS notifications via Twilio along with email reminders that include a simple link for customers to swiftly update their payment details. Once payment information is updated, Stripe automatically attempts to recover the payment, ensuring a seamless experience for both the business and its customers. Additionally, this tool not only boosts recovery rates but also fosters stronger customer relationships by maintaining open lines of communication during payment issues.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Stripe Yes 
Airbyte Yes 
Aritic PinPoint Yes 
Discern Yes 
Formstack Yes 
Insightly Yes 
MRR.io Yes 
PartnerStack Yes 
Pin Payments Yes 
ProfitWell Yes 
Pylar Yes 
QuickBooks Online Yes 
Reptrics Yes 
Scispot Yes 
Swipe One Yes 
Yodeck Yes 
Yonda Tax Yes 
Zendesk Yes 
Zoom Team Chat Yes 

Integrations

Stripe Yes 
Airbyte No 
Aritic PinPoint No 
Discern No 
Formstack No 
Insightly No 
MRR.io No 
PartnerStack No 
Pin Payments No 
ProfitWell No 
Pylar No 
QuickBooks Online No 
Reptrics No 
Scispot No 
Swipe One No 
Yodeck No 
Yonda Tax No 
Zendesk No 
Zoom Team Chat No 

Pricing Details

$299/month
Free Trial Yes 
Free Version No 

Pricing Details

$19/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Chargebee

Founded

2011

Country

United States

Website

www.chargebee.com

Vendor Details

Company Name

RecoverPing

Founded

2025

Country

Estonia

Website

recoverping.com

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Membership Management

Application Management No 
Automatic Renewals Yes 
Committee Management No 
Dues Management Yes 
Email Marketing No 
Event Management No 
Member Directory No 
Member Portal Yes 
Member Types No 
Membership Database No 
Nonprofit Membership Yes 
Payment Processing Yes 
Website Management No 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible Yes 
Debit Card Support Yes 
Gift Card Management Yes 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture No 

Recurring Billing

Customer Portal Yes 
Deferred Billing Yes 
Discount Management Yes 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing Yes 

Revenue Management

Competitor Analysis No 
Dynamic Pricing Yes 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization Yes 
Recommendation Engine No 
Yield Management No 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management Yes 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition Yes 
Revenue Recovery Tools Yes 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management Yes 
Usage Tracking/Analytics Yes 

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