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Average Ratings 0 Ratings
Description
Chaos Intellect: The ultimate solution for business email and CRM contact management! If you’re not familiar with Chaos Intellect yet, you’re in for a treat! With extensive experience in developing top-notch contact management software, we've created an award-winning application known as Time & Chaos. Chaos Intellect merges this outstanding contact management expertise with an exceptional email client tailored to meet your needs! Why select Chaos Intellect over others? We present two approaches to answer that: on the left, explore our features categorized for Casual Users, Business Users, or Advanced Power Users. On the right, hear from our satisfied users sharing their testimonials on how Intellect has benefited them. Keep reading for more insights! Once you gather enough reasons to give it a shot, remember that we offer a fully-functional trial version for you to download, ensuring you experience all the features without any limitations or complications. We encourage you to witness its capabilities in action without any uncertainty! Additionally, our commitment to user satisfaction means we are always here to assist you during your trial experience.
Description
eContact efficiently manages millions of dynamic and strategically timed multi-channel customer interactions each month, utilizing IVR, SMS, and Email services for major Fortune 500 companies across North America. By seamlessly integrating these channels, eContact ensures that customers receive the appropriate communication through their preferred medium, precisely when it is most effective. The platform can significantly increase the number of automated outreach efforts during peak contact periods, thereby enhancing both customer engagement and response rates. It also aligns the volume of outbound communications with available customer support resources, taking into account historical data and current service conditions. Furthermore, eContact personalizes each interaction by considering factors such as individual channel preferences, customer status, and various other customer-specific variables to optimize the timing, content, and frequency of contact attempts. This holistic approach not only improves customer satisfaction but also drives better business outcomes through targeted engagement strategies.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Access
Microsoft Excel
Microsoft Exchange
Microsoft Outlook
Skype
Integrations
Microsoft 365
Microsoft Access
Microsoft Excel
Microsoft Exchange
Microsoft Outlook
Skype
Pricing Details
$59.95 per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chaos Software
Founded
1997
Country
United States
Website
www.chaossoftware.com/intellect.aspx
Vendor Details
Company Name
SkyCreek
Founded
2003
Country
United States
Website
www.skycreek.com/products/econtact/
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration