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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Channels (formerly CrazyCall), is a cloud-based call center app that's easy to use and inexpensive. It allows you to make and receive calls right from your browser without installing any software. Pick from more than 75 countries to start calling your clients and leads. It automates customer service and sales management, reduces costs, and helps you to organize your workflow. Channels connects to your preferred platforms. It allows you to have a conversation with customers without having to ask them dozens of questions. You can make your customers friends by making shorter, more meaningful calls. You can send and receive text messages to make your communication more diverse. Two-way text messages can help you reach customers who prefer text to the phone.

Description

Don’t delay your advertising efforts any longer! Launching a new marketing campaign starts with acquiring a phone number that can be tracked. TrackMyLeads provides you with immediate access to the necessary phone numbers to kickstart your marketing initiatives. Whether you're looking for a number tailored to your local market or one for a distant city, opting for a local number is straightforward, quick, and the numbers are ready for immediate use. For those aiming for a broader reach, we offer a vast selection of toll-free numbers; simply pick your desired prefix, and you can complete the setup in just a few clicks. Understanding your cost per lead is crucial for ensuring that your marketing expenditures are being utilized efficiently. TrackMyLeads features an intuitive dashboard that offers a clear overview of which campaigns are generating the most leads, which leads are converting successfully, and the overall costs associated with acquiring each lead, enabling you to make informed decisions for future campaigns. With all this information at your fingertips, you can optimize your marketing strategies effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Easyflow
HotelConnect
HubSpot CRM
HubSpot Customer Platform
Magento
Make
Pipedrive
Revamp CRM
Shopify
Wufoo
Zapier
Zendesk

Integrations

Easyflow
HotelConnect
HubSpot CRM
HubSpot Customer Platform
Magento
Make
Pipedrive
Revamp CRM
Shopify
Wufoo
Zapier
Zendesk

Pricing Details

$24 per user per month
Free Trial
Free Version

Pricing Details

$99 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Channels

Founded

2014

Country

United States

Website

www.channels.app

Vendor Details

Company Name

TrackMyLeads

Founded

2013

Country

United States

Website

trackmyleads.com

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Alternatives

Alternatives

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