Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Enhance your brand's sales by optimizing the customer experience and ensuring your products dominate the digital marketplace. Transform your website and online materials into instant shopping destinations while collecting comprehensive insights into consumer behavior and performance metrics. Keep track of your products' content, ratings, reviews, pricing, and inventory across every retailer site or online marketplace where you operate. Our Where to Buy solution allows customers to effortlessly purchase your products from any marketplace or retailer with just a click. Enable your digital content to be shoppable across various platforms, including your website, social media updates, banner advertisements, and landing pages. In today's digital landscape, how your products are showcased online may hold greater significance than their in-store presentation. It is essential to manage your products' visibility in search results, detail page content, pricing, stock availability, and reviews to maintain a strong presence on the digital shelf. Engaging with your audience through interactive and shoppable content can significantly boost your brand's reach and sales potential.

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk No 
Chatra No 
Collect.chat No 
Continually No 
Crisp No 
Customerly No 
Dashly No 
Drift No 
Freshdesk No 
Google Analytics Yes 
Gorgias No 
Help Scout No 
HelpCrunch No 
HubSpot CRM No 
Magento Yes 
Quriobot No 
Shopify Yes 
Zendesk No 
Zoho Desk No 
tawk.to No 

Integrations

Abhisi Help Desk Yes 
Chatra Yes 
Collect.chat Yes 
Continually Yes 
Crisp Yes 
Customerly Yes 
Dashly Yes 
Drift Yes 
Freshdesk Yes 
Google Analytics No 
Gorgias Yes 
Help Scout Yes 
HelpCrunch Yes 
HubSpot CRM Yes 
Magento No 
Quriobot Yes 
Shopify No 
Zendesk Yes 
Zoho Desk Yes 
tawk.to Yes 

Pricing Details

Please book a demo through our website to speak with one of our team who can build a scaled pricing plan to fit the scope required for your brand(s).
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ChannelSight

Founded

2013

Country

Ireland

Website

www.channelsight.com

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management Yes 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management Yes 
Channel Management Yes 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

MikMak Reviews

MikMak

MikMak, a SPINS company
Shelf Reviews

Shelf

Shelf.io
Market360 Reviews

Market360

eClerx
RSi Analytics Platforms Reviews

RSi Analytics Platforms

Retail Solutions
XPLN Suite Reviews

XPLN Suite

XPLN GmbH
ShelfSync Reviews

ShelfSync

HelloHorizon
DigiSense360 Reviews

DigiSense360

Xtract.io Technology Solutions