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Description
We are developing a premier platform for conversational AI, having initiated our journey with a unique dataset containing billions of chat interactions, investing over $3 million into training language models that captivate users. Today, millions engage with our platform daily, as we tirelessly enhance our models to ensure they remain increasingly entertaining. Explore chat AIs from various corners of the world and interact with them to uncover their diverse capabilities. With a community of millions involved in chatting, creating, and sharing unique chat AI personalities, we are dedicated to empowering users to experience the most enjoyable chat AI available. Our models are built on billions of tokens, supplemented by countless reward signals provided by our user base. Through conducting AB tests with real users, we've achieved a new model that outperforms OpenAI ChatGPT in terms of session duration. We not only develop and refine our own language models, but we are also in a constant cycle of training using our exclusive chat message dataset, making sure our platform evolves with the needs and interests of our community. This relentless pursuit of excellence ensures that our chat AI remains at the forefront of innovation in conversational technology.
Description
Lyro is an AI-driven customer service agent developed by Tidio, designed to assist businesses of all sizes—including small, medium, and enterprise—in managing customer support operations more effectively. By automating responses and handling routine inquiries, Lyro enhances resolution rates, reduces response times, and elevates overall customer satisfaction.
- Automated Inquiry Handling: Lyro can autonomously manage up to 64% of customer inquiries, delivering responses in under 6 seconds. This rapid response capability ensures customers receive timely assistance, enhancing their overall experience.
- Seamless Integration: Lyro integrates effortlessly with your website and utilizes your existing support content, such as FAQs and knowledge bases, to generate accurate and contextually relevant answers. This ensures consistency in information provided to customers.
- Multichannel and Multilingual Support: Lyro operates across various communication channels, including live chat, WhatsApp, Instagram, and Messenger, allowing you to engage with customers on their preferred platforms. Additionally, it supports multiple languages, enabling you to cater to a diverse customer base effectively.
- Task Automation: Beyond answering questions, Lyro can perform tasks such as checking order statuses, providing product recommendations based on context, price, or season, and creating support tickets. This functionality streamlines operations and reduces the workload on human agents.
- Human Oversight and Collaboration: While Lyro handles routine inquiries, human agents can monitor its interactions in real-time and intervene when necessary. This collaborative approach ensures that complex issues are addressed appropriately.
7-day free trial available. No credit card.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Agile CRM
BigCommerce
Brevo
Google Analytics 360
Google Tag Manager
HubSpot CRM
Jimdo
Judge.me
Klaviyo
Integrations
ActiveCampaign
Agile CRM
BigCommerce
Brevo
Google Analytics 360
Google Tag Manager
HubSpot CRM
Jimdo
Judge.me
Klaviyo
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$749
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CHAI
Country
United States
Website
www.chai-research.com
Vendor Details
Company Name
Tidio
Founded
2013
Country
United States
Website
www.tidio.com/ai-agent/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant