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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
Social Spiral simplifies customer loyalty management with its innovative platform. It offers a suite of features including digital coupons, management of reward points, membership oversight, and comprehensive analytics. Through Social Spiral, businesses can effectively notify their customers about special offers, gifts, and promotions tailored to their specific loyalty triggers. The platform's electronic coupon system allows for seamless issuance and tracking of customer rewards through mobile devices. Additionally, Social Spiral is versatile, functioning in the cloud and available on both Android and iPhone systems, ensuring accessibility for users on the go. This makes it an ideal solution for businesses looking to enhance customer engagement and retention.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Avvio
Clarabridge
Frontdesk Anywhere
Google Ads
GuestCentrix
GuestRevu
HiRUM PMS
Infor HMS
Maestro PMS
Mews
Integrations
Avvio
Clarabridge
Frontdesk Anywhere
Google Ads
GuestCentrix
GuestRevu
HiRUM PMS
Infor HMS
Maestro PMS
Mews
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9.99/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
Social Spiral Technologies
Founded
2013
Country
Canada
Website
www.socialspiral.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management