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Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
Description
Our hotel management software, designed for the cloud, provides intuitive and highly adaptable solutions tailored for hotels, hostels, and rental apartments. You can seamlessly utilize our platform without needing extensive technical expertise. Emphasizing the advantages of cloud technology, SabeeApp allows you to manage your hotel operations from any location and on any device, at any time. The ease of real-time hotel management is unprecedented! You can handle all your daily administrative responsibilities efficiently in one centralized hub, including reservations, invoices, guest interactions, housekeeping, and reporting. Stay informed with current rates, availability, and restrictions across all your integrated OTAs, ensuring automated processes that eliminate the risk of over-booking. With secure payment options, you can engage your guests effectively and confirm reservations with successful transactions. Additionally, you can process bulk charges on virtual credit cards. Our comprehensive application suite empowers your guests to check in online, review their reservation information, and book extra services, enhancing their overall experience. This level of convenience not only streamlines operations but also fosters guest satisfaction and loyalty.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
EasyWay
Facebook
Hotel@SoftOne
PayPal
RoomPriceGenie
Stripe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$11.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Vendor Details
Company Name
thePass
Founded
2013
Country
Hungary
Website
sabeeapp.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
