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Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
Description
Streamline the management of reserve studies with a specialized tool that caters to the hectic schedules of association boards, property managers, and reserve study experts. This solution provides straightforward, actionable insights without the burden of excessive paperwork.
PropFusion equips HOAs, Association Managers, and Reserve Professionals with essential tools to efficiently oversee reserve funds, enabling effective tracking, planning, and optimization of community financial resources.
Say goodbye to cumbersome spreadsheets and embrace a comprehensive platform that includes:
- Preventive maintenance planning: Organize and oversee tasks to minimize unexpected issues and prolong the life of your assets.
- Asset tracking: Keep tabs on the conditions, expected lifespan, and replacement needs of various components.
- Compliance tracking: Receive automated notifications to stay compliant and mitigate fines or legal complications.
- Scenario planning: Assess different financial strategies to make well-informed decisions.
- Customizable reporting: Generate personalized reports to effectively communicate insights with key stakeholders.
PropFusion not only enhances transparency but also empowers users with proactive tools, thereby safeguarding reserves and promoting the long-term stability of the community. By leveraging these features, associations can ensure their financial health remains robust while facilitating better communication among members.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Vendor Details
Company Name
PropFusion
Founded
2023
Country
United States
Website
www.propfusion.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
