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Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
Description
Guest Tracker Software has a variety of features that will help you manage your campgrounds, RV parks, lodges, state or province parks, marinas, and other facilities in the most efficient way possible.
Product Features: Reservation & activity chart, Online Campground Booking Engine and Payment Processing Solution, Online Travel Agent, Online Travel Agent (OTA), Booking Software. Point of sale, Guest Tracker Cloud.
To assist guests with their reservations, our campground reservation system uses a well-designed and functional unit chart. Guests can choose to book campsites, RV lots or marina slips.
You can also book guests over the phone, from their home computer or on their mobile device. You can create camp packages, day rates, seasonal rates and more with the easy-to-use system. It's easy to provide a quote for potential campers. Applications: Campgrounds RV Parks State & Provincial Parks Lodge & Marina
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Callture
Microsoft Word
QuickBooks Online
Wave RMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$750 one-time fee
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Vendor Details
Company Name
TCS Systems Inc.
Founded
1986
Country
United States
Website
www.guesttracker.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Camp Management
Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management
Campground Management
Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management
