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ease
features
design
support

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Description

Cayenta presents a wide-ranging selection of enterprise software solutions specifically designed for utilities and municipal organizations, which includes systems for Customer Information (CIS), Financial Management (FMS), Work Management (WMS), and Human Capital Management (HCM). The award-winning Cayenta CIS stands out as a versatile customer relationship management and utility billing platform that accommodates both metered and non-metered services such as electricity, gas, water, wastewater, and solid waste. Additionally, it incorporates integrated Customer Preference Management (CPM), enabling users to select their desired methods of communication, and features the SilverBlaze customer engagement platform for efficient self-service account management. On the financial side, the FMS is equipped with fully interconnected modules that cater to diverse accounting requirements, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, complete with advanced reporting tools that facilitate comprehensive cost analysis and promote adherence to government regulations. Furthermore, Cayenta's software solutions are designed to enhance operational efficiency and improve customer satisfaction for utility providers.

Description

Utility Management Solutions (UMS) provides an extensive range of utility billing and management services specifically designed for multi-family, mixed-use, and manufactured housing developments. With more than 15 years of expertise in the industry, UMS focuses on essential services such as resident billing, expense oversight, recovery of costs for vacant units, and submetering options related to water, gas, and electricity. Their billing services stand out with precise invoicing, a user-friendly portal for residents, and a well-informed customer support team based in Minnesota, which guarantees a pleasant and effective interaction for tenants. By integrating with widely-used property management software, UMS ensures a smooth transition for both property managers and residents during the onboarding process. Additionally, the company’s submetering solutions utilize completely wireless and remotely-read systems, allowing for accurate tracking of individual unit usage and encouraging tenants to be accountable for their consumption, ultimately fostering a culture of conservation within the community. This commitment to innovation not only enhances efficiency but also helps in maintaining sustainable living practices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR

Integrations

AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cayenta

Country

Canada

Website

www.cayenta.com

Vendor Details

Company Name

UMS

Country

United States

Website

umsbilling.com

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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Alternatives

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