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Description

Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts.

Description

Viddle is a SaaS-based solution for private investigators, as well as investigators in the private and public sectors. Viddle is easy to use and designed to help you save time on case creation and case management. Viddle facilitates collaboration between investigators. Viddle allows a primary investigator to add secondary investigators from partnering organisations and assign tasks to the case team. Viddle includes video conferencing that allows investigators to screen-share and facilitate meetings. All case evidence is stored securely in Amazon AWS S3 Sydney. Viddle allows parties to a case to request information, such as witness statements or evidence, online. This eliminates the need to travel to collect case documents.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Bubble No 
Daily No 
Gmail Yes 
Google Maps No 
JD Edwards EnterpriseOne Yes 
Microsoft Outlook Yes 
Oracle CRM On Demand Yes 
SAP Business One Yes 
Salesforce Yes 
Stripe No 

Integrations

Amazon Web Services (AWS) Yes 
Bubble Yes 
Daily Yes 
Gmail No 
Google Maps Yes 
JD Edwards EnterpriseOne No 
Microsoft Outlook No 
Oracle CRM On Demand No 
SAP Business One No 
Salesforce No 
Stripe Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$39/month
- Cancel any time. No lock in contract.
- Try Viddle free for 14 days with all features before signing up.
- Monthly pay-as-you-go or discounted annual subscription.
- If you would like to pause your subscription, we will be glad to work with you to retain your data accordingly for when you resume.

​Individual Plan:
- $39/month or $390/year
- 1 Investigator Account
- Ideal for a sole trader
- 100GB file storage per month
- $10/month per extra 100GB
- Unlimited external and internal case corroborators**

Team Plan
- $249/month or $2,490/year
- 6 Investigator Accounts*
- $39/month per extra user
- 1TB file storage per month
- $39/month per extra 1TB
- Unlimited external and internal case corroborators**

Custom Enterprise:
- Teams and Individual accounts to suit your organisational structure
- Scalable storage allowance based on forecast data uploads
- Custom workflows and notifications
- Pricing to suit operating budget

*All users in the Team belong to the same investigating organisation.
**Case corroborators are existing Viddle users who have finished their trial period.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Case IQ

Founded

1999

Country

Canada

Website

www.caseiq.com

Vendor Details

Company Name

Viddle

Founded

2021

Country

Australia

Website

www.viddle.com.au

Product Features

Complaint Management

Case Management No 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management No 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing Yes 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

HR Compliance

Alerts / Notifications No 
Certifications Management No 
Communication Tools No 
Customizable HR Documents No 
Document Management No 
Records Management No 
Regulations Monitoring No 
Reporting / Analytics No 
Roles / Permissions No 
Version Control No 
Workflow Management No 

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management Yes 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Whistleblowing

Access Controls / Permissions No 
Automated Routing No 
Compliance Management No 
Customizable Branding No 
Multi-Language Support No 
Real-Time Chat No 
Reporting / Analytics No 
Workflow / Process Automation No 

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

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