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Average Ratings 0 Ratings
Description
Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts.
Description
To minimize bad debts and the expenses associated with collection and recovery, it is crucial to steer clear of assigning risk segments to applicants who misrepresent their information on applications. It's important to keep serious fraud losses and write-offs from fraudulent applicants as low as possible. Ensuring that fraud detection does not hinder customer service or slow down decision-making is essential. This involves scrutinizing suspicious cases, reviewing application assessment outcomes, and making informed decisions. Streamlining fraud detection and investigative processes through automation can significantly enhance efficiency. User-friendly interfaces are vital to ensure low resource demands and operational costs. Additionally, the system should automatically allocate cases for further investigation and assign a fraud likelihood score to help prioritize actions. Implementing these measures will ultimately lead to more effective fraud management.
API Access
Has API
API Access
Has API
Integrations
Gmail
JD Edwards EnterpriseOne
Microsoft Outlook
Oracle CRM On Demand
SAP Business One
Salesforce
Integrations
Gmail
JD Edwards EnterpriseOne
Microsoft Outlook
Oracle CRM On Demand
SAP Business One
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Case IQ
Founded
1999
Country
Canada
Website
www.caseiq.com
Vendor Details
Company Name
Scorto
Founded
2001
Country
United States
Website
www.scorto.com
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
HR Compliance
Alerts / Notifications
Certifications Management
Communication Tools
Customizable HR Documents
Document Management
Records Management
Regulations Monitoring
Reporting / Analytics
Roles / Permissions
Version Control
Workflow Management
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval