Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CareVanto is a comprehensive care management solution designed specifically for care homes, supported living, and domiciliary care across the UK. This software consolidates various essential functions, including policies and procedures, staff documentation, training programs, incident management, safeguarding measures, quality audits, and complaint handling, into a singular platform, eliminating the need for multiple spreadsheets and different login credentials.
It allows for customizable policies tailored to individual services, which can be acknowledged by staff and easily exported for regulatory inspections. The rostering feature efficiently manages shifts for care home personnel, schedules for domiciliary visits, and tasks related to supported living. Additionally, it integrates training records, DBS tracking, incident reporting, quality audits, and complaint resolutions, all organized in one convenient location. This unified approach streamlines operations, ensuring that care providers can focus more on delivering high-quality care rather than managing administrative tasks.
Description
Causia® offers an all-encompassing platform for managing complaints and remediation cases, providing users with unparalleled oversight and control in one cohesive solution. Recognizing that different sectors have unique needs, we have developed multiple editions of our complaints management software tailored to specific industries. This tailored approach ensures that professionals can navigate their challenges with greater ease. With a global presence, Causia® has successfully implemented hundreds of complaints and remediation solutions, boasting a vast number of satisfied users. Our innovative products have enabled clients to efficiently handle millions of complaints while uncovering valuable insights that fuel genuine enhancements. Powered by Salesforce, our software is designed specifically for managing complaints, quality, and compliance across various industries, making it an essential tool for businesses aiming for excellence.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CareVanto
Country
United Kingdom
Website
www.carevanto.co.uk
Vendor Details
Company Name
Causia
Website
www.causia.com.au
Product Features
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
Yes
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
Yes
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
Yes
Social Media Monitoring
Yes
Survey Management
Yes