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Description
Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.
Description
A toll-free number can revolutionize your customer experience by allowing clients to contact you effortlessly and without expense. Tata Tele Business Services offers advanced Toll-Free Services on a sophisticated network, featuring easily recognizable 1800 and 1860 number series for businesses. Our unique service level agreement (SLA) and a dedicated self-care portal provide enterprises with the tools necessary to achieve superior service standards and remain consistently accessible to their clientele. By utilizing our toll-free number services, businesses can strengthen their connections with current customers while simplifying the process for potential clients to access their offerings. This not only enhances communication but also boosts call volume, improves sales and return on investment, and increases customer retention rates. Moreover, these services serve as an excellent method for assessing the success of web pages, marketing campaigns, and other promotional efforts. Ultimately, implementing a toll-free number can significantly contribute to overall business growth and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Bingoforge
Kylas
Pricing Details
$59.90 per month
Free Trial
Free Version
Pricing Details
$13.32 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Captivated
Country
United States
Website
captivated.works/
Vendor Details
Company Name
Tata Tele Business Services
Country
India
Website
www.tatatelebusiness.com/business-services/connectivity/toll-free-services
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win