eTollFree Description

eTollFree Predictive dialer can increase agent productivity. eTollFree provides small businesses with a fully customizable business phone system and webphone that can be customized to meet their customer service needs. The solution can be used as an outbound or inbound call center software. It offers a wide variety of features such as callbacks, autodial campaigns, manual dial mode, answering machine detection and real-time reports display.

Pricing

Pricing Starts At:
$99.00/month
Pricing Information:
Unlimited agents and extensions for just $99/month
Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
eTollFree
Year Founded:
2010
Headquarters:
United States
Website:
www.etollfree.net

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

eTollFree Features and Options

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management