Captivated Description
Texting is the best way to quickly reach someone. Captivated allows you to send a message to your employees as a phone call. There is no wait time and the contact can be immediately connected to the person who can help them. You can receive texts from your website, or any of your toll-free or landline numbers. Communicate with customers as you would with family and friends in real-time. Customer retention and engagement are key factors in increasing sales opportunities. Happy customers mean more revenue. Communicate with colleagues and coach others to improve communication with customers. All conversations are stored in cloud and can be accessed on both mobile and browser devices.